Full job descriptionTemporary Customer AdvisorGuildford | Temp to Perm Opportunity
Are you passionate about delivering exceptional customer service and looking for a role where no two days are the same? We’re looking for enthusiastic and proactive Customer Advisors to join a friendly and fast-paced team based in Guildford.
This is a fantastic opportunity for someone who enjoys speaking with customers, solving problems, and keeping things running smoothly behind the scenes. Even better - this temporary role has the potential to become permanent for the right person.
Please note: Due to the location, you must be a driver with access to your own vehicle.
Duties: *Processing customer orders accurately and efficiently
*Managing customer queries, enquiries, and complaints with professionalism and empathy
*Ensuring orders are completed and updated within agreed timeframes
*Building strong relationships with customers over the phone and providing outstanding service
*Supporting the wider team with administrative and scheduling tasks
Requirements: *Previous experience in customer service, administration, or order processing
*Excellent communication and telephone skills
*Strong organisational skills with great attention to detail
*Confident using Microsoft Word and Excel
*A positive, can-do attitude with the ability to work independently and as part of a team
*Ability to thrive in a busy environment and manage multiple tasks effectively
Beneficial if you have:*Experience scheduling workloads or coordinating jobs
*Previous experience working within a busy customer service department
Why Join?*Friendly and supportive working environment
*Fast-paced and varied role
*Opportunity to develop valuable customer service and administration skills
*Genuine opportunity for a permanent position
If you enjoy helping people, love staying organised, and want to be part of a supportive team, we’d love to hear from you. Apply today!