Full job descriptionJob Role: Justice Keyworker
Location: HMP Winchester (with community-based working as required)
Salary: £26,570 - £32,426 per annum
Contract: Permanent, full-time

Role Overview
We are recruiting a dedicated and motivated Justice Keyworker to support individuals within custody and the community as they progress toward sustainable resettlement and employment.
As a CFO Support Worker, you will manage a caseload of participants currently in custody and transitioning into the community, providing tailored, one-to-one support to help them overcome barriers, build essential skills and achieve key milestones. The focus of the role is to improve engagement, reduce reoffending and support individuals into long-term employment and stability.
This is a highly rewarding role suited to someone who is passionate about rehabilitation, has strong relationship-building skills and can support individuals with complex needs in a structured but flexible way.

Key Responsibilities
Participant Engagement & Case Management
*Manage a caseload of participants across custody and community settings
*Build strong, supportive relationships to encourage sustained engagement
*Carry out holistic assessments to identify barriers and support needs
*Develop and review individual action plans aligned to resettlement and employment goals
*Track participant progress and ensure milestones are achieved


Resettlement & Employability Support
*Support participants to overcome barriers such as housing, health, skills and confidence
*Deliver tailored interventions to support readiness for employment and independence
*Provide advice and guidance around education, training and employment opportunities
*Work to support successful transition from custody into the community
*Promote positive behaviours and long-term stability
Stakeholder & Partnership Working
*Work collaboratively with prison staff, probation, employers and external agencies
*Build strong local networks to support participant progression
*Act as a key point of contact for participants throughout their journey
*Support joined-up working across custody and community provision
Administration, Targets & Compliance
*Maintain accurate participant records in line with contract requirements
*Work toward agreed performance targets and outcome measures
*Ensure compliance with safeguarding, data protection and programme standards
*Contribute to service improvement and quality assurance activity

Essential Criteria
*Experience supporting individuals with multiple or complex barriers (e.g. offending history, unemployment, housing, health)
*Experience working within employability, rehabilitation, or support services
*Strong understanding of barriers to resettlement and reoffending
*Excellent communication and relationship-building skills
*Ability to manage a caseload and work toward performance targets
*Strong organisational and time management skills
*Ability to motivate and engage individuals from diverse backgrounds

Desirable Criteria
*Experience working within custody, probation or criminal justice settings
*Knowledge of local support services and resettlement pathways
*Understanding of safeguarding and risk management
*Experience supporting individuals into employment or training

Personal Attributes
*Compassionate and supportive approach
*Resilient and able to work with challenging situations
*Proactive and solution-focused
*Professional with strong integrity
*Adaptable and able to work in dynamic environments

Benefits
*25 days annual leave plus Bank Holidays
*Increasing to 28 days after 3 years’ service
*Option to purchase additional leave
*2 days paid volunteering leave per year
*Enhanced pension scheme after 6 months
*Life assurance (3x salary)
*Access to learning and development programmes including funded qualifications
*Wellbeing support, employee assistance programme and health cash plan
*Access to staff networks and inclusion groups
*Flexible working options available from day one



Additional Information
*Role involves working across custody and community environments
*Based at HMP Winchester with travel as required
*Role subject to enhanced DBS and relevant clearance checks

How to Apply
For more information or to apply for the CFO Support Worker role, please contact:
Robert Rowe