Full job descriptionAre you an experienced housing professional ready to lead with purpose, compassion and confidence?
Hoop Housing is looking for a motivated and people-focused Housing Team Leader to help shape and deliver high-quality housing services for older adults living independently across Birmingham.
This is an opportunity to join a values-led organisation where housing is about more than properties — it’s about creating safe, supportive and thriving communities.
The Role
You’ll lead a small team delivering responsive, person-centred housing management services across independent and supported living schemes. From tenancy sustainment and neighbourhood management to safeguarding, resident engagement and service improvement, you’ll play a key role in ensuring residents receive an exceptional service.
Working closely with senior leadership, you’ll help drive operational excellence, support service development and champion professional standards across the team.
We’re Looking For Someone Who:
*Has strong experience within social or supported housing
*Can confidently lead and motivate a team
*Understands housing management, compliance and tenancy enforcement
*Brings empathy, professionalism and sound judgement to complex situations
*Is passionate about supporting older people to live independently
*Thrives in a collaborative, community-focused environment
About the role
*Meaningful work that genuinely impacts lives
*Supportive and values-driven culture
*Opportunity to influence and improve services
*Ongoing professional development and career progression
*A varied and rewarding leadership role with autonomy and purpose
If you’re ready to bring your housing expertise to an organisation that values integrity, accountability and community, we’d love to hear from you.
Apply now and help shape housing services that make a real difference.