Full job descriptionIT Engineer (On-Site, Fixed Term Contract)


Location: Oxford (On-site, 5 days per week)
Salary: £28,000 – £30,000 + benefits
Benefits: Pension scheme + perks package


Our client, a leading managed service provider specialising in the education sector, is hiring an IT Engineer to deliver dedicated on-site support within a school environment.
This role offers the opportunity to act as the trusted face of IT, providing hands-on support while working alongside a wider engineering and service delivery function to ensure a stable, secure, and high-performing IT environment.


What you’ll do:


*Deliver day-to-day on-site IT support to staff and students
*Act as a visible, approachable IT presence across the school
*Manage and prioritise helpdesk tickets in line with SLAs
*Support classroom technology and digital learning tools
*Maintain user devices, accounts, and core systems


You’ll work closely with central engineering teams, service delivery management, and third-party suppliers to ensure consistent service and continuous improvement.


What we’re looking for:


*Strong 1st line IT support experience in a user-facing role
*Solid troubleshooting skills across hardware, software, and user issues
*Experience with Microsoft 365, including user account management
*Understanding of basic networking (DNS, DHCP, IP addressing)
*Experience supporting devices, printers, and AV equipment


The ideal candidate will bring a proactive, service-focused mindset, excellent communication skills, and enjoy working in a structured, user-centric environment.


Why join?


*Opportunity to work in a well-supported on-site role with backing from a wider IT function
*Exposure to education-focused technology environments
*Long-term fixed-term contract (3 years) offering stability
*Collaborative and service-driven culture


Apply now to play a key role in delivering exceptional IT support within a growing education-focused environment.