Full job descriptionThe successful Branch Manager will oversee the day-to-day running of a busy branch, ensuring smooth operations, excellent customer service, and effective team management. This Branch Manager role would suit someone organised, proactive, and confident dealing with both customers and suppliers.
Responsibilities


*Manage the daily operation of the branch and lead a team of 5 staff
*Handle customer enquiries and support sales activity
*Respond to emails and telephone enquiries professionally
*Process orders and schedule installations efficiently
*Support customers face-to-face within the branch
*Monitor deliveries and check goods against delivery notes
*Assist with stock handling and some heavy lifting duties
*Provide ongoing support and guidance to the branch team
Skills & Experience Required


*Previous experience as a Branch Manager, Supervisor, or Team Leader
*Strong sales and customer service skills
*Excellent communication skills, written and verbal
*Good organisational and time management abilities
*IT literate with administrative experience
*Able to work effectively within a team environment
*Strong attention to detail
*Full UK driving licence with a maximum of 3 points
*Experience working in the Construction, builders merchants or home improvement industry would be a big benefit.
Benefits


*Performance-related bonus scheme
*Company car and mobile phone
*Pension contribution
*Health cash plan
*Generous holiday allowance
*Full training provided
Hours: Monday to Friday, 7:30am – 5:00pm, plus Saturday mornings on a rota basis.