Full job descriptionWorkshop Controller – Main Dealer
Location: Tunbridge Wells
Up to £35,000 Basic + OTE £48,000
Prestige Brand | Excellent Career Progression
An exciting opportunity has arisen for an experienced Workshop Controller to join a successful and busy main dealership in the Tunbridge Wells area.
This is a fantastic opportunity to join a respected dealer group representing a highly regarded automotive brand, offering excellent earning potential and genuine career progression.
The Role
As Workshop Controller, you will play a key role in ensuring the smooth and efficient running of a high-performing workshop. You will be responsible for managing technician productivity, workshop loading, and maintaining exceptional operational standards.
Key Responsibilities
*Manage workshop efficiency and technician utilisation
*Allocate work effectively to the appropriate technicians
*Control workshop loading and job flow
*Ensure all job cards and workshop administration are completed accurately
*Monitor job progress and ensure timely completion
*Liaise closely with Service Advisors, Technicians, Warranty and Administration teams
*Ensure completed work is processed correctly for invoicing
*Maintain high levels of customer satisfaction and operational performance
*Identify upselling opportunities where appropriate
*Support the Aftersales team in achieving departmental targets
The Ideal Candidate
*Previous experience as a Workshop Controller within a main dealer environment
*Strong leadership and organisational skills
*Ability to work efficiently in a fast-paced workshop
*Excellent communication and problem-solving abilities
*Strong understanding of workshop processes and aftersales operations
*Highly motivated with a professional and proactive approach
*A team player who performs well under pressure
What’s On Offer
*Basic salary up to £35,000
*Realistic OTE of £48,000
*Excellent bonus structure
*Ongoing training and development
*Career progression within a successful dealer group
*Supportive and professional working environment
*Monday - Friday
If you are an experienced Workshop Controller looking for your next challenge with a quality brand and successful dealership group, we would love to hear from you.
Apply today in complete confidence.
APPLY IN CONFIDENCE - WE ARE SHORTLISTING FOR THIS POSITION
Prima Hatfield Associates are an Employment Business and an Employment Agency as defined within the Code of Employment Agencies & Employment Businesses Regulations 2003 only suitable applicants will be contacted.