Full job description*Drive e-commerce growth for a premium consumer brand, ambitious expansion planl
*Own digital trading, performance marketing and online conversion strategy.
*Hybrid working, strong benefits and real long-term career progression.
E-Commerce Manager
Hayes, West London (4 days office / Friday work from home)
Salary £64,000 + 5% Bonus + Excellent Benefits

We are looking for an experienced and commercially focused E-Commerce Manager to join a growing omni-channel retail business with ambitious growth plans over the next five years.

This is an exciting opportunity for a driven digital professional to take ownership of e-commerce growth strategies, lead performance optimisation initiatives, and help shape the future of a premium consumer brand within a fast-paced environment.

The successful candidate will play a key role in driving profitable online sales, improving customer engagement, enhancing digital performance, and identifying new marketplace opportunities.

About You*Proven experience in an E-Commerce Manager or similar digital commerce role
*Strong background in website management and online trading
*Experience managing performance marketing campaigns with a focus on ROAS and sales growth
*Commercially minded with strong analytical skills
*Excellent attention to detail and organisational skills
*Confident communicator with the ability to work cross-functionally
*Self-motivated, proactive and able to bring fresh ideas to the business
*Experience working with third-party marketplaces would be advantageous
*Comfortable working within a fast-paced, evolving environment

Key Responsibilities*Develop, plan and execute the annual promotional calendar and e-commerce sales strategy
*Identify and deliver new online growth opportunities alongside the senior commercial leadership team
*Work closely with marketing teams and external agencies to maximise ROAS, traffic, and conversion performance
*Support and improve day-to-day e-commerce operations
*Oversee product listings, ensuring accuracy across pricing, descriptions, imagery and product data
*Develop strategies to improve conversion rates and average order value (AOV)
*Manage digital integrations, product feeds and promotional activity across third-party websites and marketplaces
*Analyse website and campaign performance using Google Analytics and other reporting tools
*Create clear reporting dashboards and communicate campaign performance to key stakeholders
*Support email marketing and social media activity
*Review customer journeys and touchpoints across departments to improve overall customer experience
*Build strong working relationships with internal teams, agencies and suppliers
*Stay up to date with digital trends, competitor activity and emerging marketplace opportunities
What’s on Offer*£64,000 salary
*5% performance-related bonus
*Hybrid working (4 days office / Fridays from home)
*25 days holiday
*Private medical insurance
*Pension contribution
*Life insurance
*Ongoing training and career development
*Team events and initiatives
This is a fantastic opportunity to join a highly successful business with ambitious growth plans and a strong focus on innovation, digital performance and customer experience.