Full job descriptionOptical Assistant Manager – Reading, Berkshire
Are you an experienced Optical Assistant, Team Leader or Supervisor looking to take the next step in your career?
We are recruiting for an Assistant Store Manager to join a long-established and friendly independent optical practice based in a lovely part of Berkshire, offering a relaxed atmosphere and excellent transport links.
This is a fantastic opportunity for someone passionate about customer care, team leadership and delivering high clinical and service standards within a supportive independent environment.
As the Assistant Store Manager, you will support the Branch Manager in leading and developing the team, driving branch performance, and ensuring the smooth day-to-day running of the practice. You will act as a role model, motivating the team while helping to deliver an exceptional patient experience.
Key Responsibilities*Support the daily running of the independent practice, ensuring outstanding customer service at all times
*Assist in managing the day-to-day operations of the branch to ensure smooth and efficient service delivery
*Support and motivate the team to achieve individual and branch sales targets
*Help monitor business performance and identify opportunities for growth
*Assist with staff training, coaching and ongoing team development
*Maintain high standards of clinical care, compliance and administration
*Manage stock control, merchandising and branch presentation
*Support local marketing initiatives and promotional campaigns
*Step in as acting Branch Manager when required, including opening and closing the practice
What We’re Looking For*Previous experience within an optical environment is essential
*Previous supervisory, team leader or management experience preferred
*Strong customer service and sales background
*Excellent communication and interpersonal skills
*Confident, organised and self-motivated
*Ability to lead, motivate and support a team effectively
*Comfortable working in a busy environment and managing multiple priorities
*Basic IT skills and familiarity with POS systems desirable
Salary & Benefits*Competitive salary plus bonus scheme
*Career development opportunities and structured training
*Generous staff discounts on optical and hearing products
*Supportive and inclusive working environment
*28 days annual leave including bank holidays
*Additional company benefits
For more information or to apply, please contact Lunaria Recruitment.