Full job descriptionHR Process Transformation Manager
12-month Fixed Term Contract
Full time, hybrid role, Telford office base
Global business - high-impact transformation role.
Review and redesign end-to-end People processes, aligning them across the business and embedding best practice. A key focus will be identifying opportunities to streamline and scale processes through automation and AI, helping steer the business towards a more intelligent, future-ready operating model.
Key areas of focus will include:
* Reviewing fragmented processes and introducing structure, standardisation, and governance
* Designing scalable, globally aligned People processes that improve efficiency and user experience
* Identifying and delivering opportunities for automation and AI-enabled solutions
* Ensuring processes are aligned effectively across different regions and business units
* Partnering closely with HR Systems, Finance, and wider stakeholders to embed changes
* Using data and insight to measure impact, track ROI, and drive continuous improvement
* Key project exposure - supporting market scoping and evaluation of HRIS solutions
* Work closely with stakeholders to deliver change
The Person:
* At least 3 years’ exposure to HR/People systems and processes – full employee lifecycle
* Proven experience in process design, optimisation, or transformation (ideally within HR or shared services)
* Strong MS Excel experience and analytical capability, including experience using Power BI or similar tools to create dashboards and insight
* Experience working in global and/or complex organisational environments
* A proven track record of delivering change/transformation from concept through to BAU
* Strong understanding of the interplay between systems, processes, and data
* Confidence influencing & challenging stakeholders without formal authority and in a consulting manner