IT Support Engineer
other jobs Greenfield Recruitment Ltd
Added before 11 Days
- England,North West,Merseyside,Liverpool
- Full Time, Permanent
- £25,000 per annum, inc benefits
Job Description:
Full job descriptionIT Support Engineer
Location: Liverpool / Hybrid work Pattern
Salary: £25k / £26k + Benefits
We’re working with a Liverpool based client who are looking for an IT Support Engineer with 1st line capability to deliver high-quality onsite and remote support. This is a hands-on role suited to someone who enjoys working autonomously and solving problems end-to-end.
IT Support Engineer Role
You’ll provide both onsite and remote support across multiple client environments, taking ownership of issues and ensuring a smooth end-user experience.
Key responsibilities include:
*Delivering onsite support as part of a managed service offering
*Providing remote support via RDP/RDS and monitoring tools
*Diagnosing and resolving hardware, software and network issues
*Taking ownership of support tickets through to resolution
*Installing and configuring systems, devices and applications
*Maintaining accurate documentation and updating stakeholders on progress
About You
You’ll have experience in a client-facing 1st line role, with strong troubleshooting skills and confidence working independently on customer sites.
IT Support Engineer experience required:
*Active Directory, Group Policy, DNS and DHCP
*Microsoft 365 administration (including user provisioning)
*Windows 11 and Windows Server environments
*Network infrastructure (switches, routers, firewalls)
*Printer and peripheral setup
*Backup and endpoint protection solutions
*General network and system monitoring
Exposure to AWS or cloud environments would be beneficial.
Additional Requirements
*Full UK driving licence and access to a vehicle
*Willingness to travel to customer sites
If you’d like to discuss the IT Support Engineer role in more detail, then please contact Vicky Heard on or email
Location: Liverpool / Hybrid work Pattern
Salary: £25k / £26k + Benefits
We’re working with a Liverpool based client who are looking for an IT Support Engineer with 1st line capability to deliver high-quality onsite and remote support. This is a hands-on role suited to someone who enjoys working autonomously and solving problems end-to-end.
IT Support Engineer Role
You’ll provide both onsite and remote support across multiple client environments, taking ownership of issues and ensuring a smooth end-user experience.
Key responsibilities include:
*Delivering onsite support as part of a managed service offering
*Providing remote support via RDP/RDS and monitoring tools
*Diagnosing and resolving hardware, software and network issues
*Taking ownership of support tickets through to resolution
*Installing and configuring systems, devices and applications
*Maintaining accurate documentation and updating stakeholders on progress
About You
You’ll have experience in a client-facing 1st line role, with strong troubleshooting skills and confidence working independently on customer sites.
IT Support Engineer experience required:
*Active Directory, Group Policy, DNS and DHCP
*Microsoft 365 administration (including user provisioning)
*Windows 11 and Windows Server environments
*Network infrastructure (switches, routers, firewalls)
*Printer and peripheral setup
*Backup and endpoint protection solutions
*General network and system monitoring
Exposure to AWS or cloud environments would be beneficial.
Additional Requirements
*Full UK driving licence and access to a vehicle
*Willingness to travel to customer sites
If you’d like to discuss the IT Support Engineer role in more detail, then please contact Vicky Heard on or email
Job number 3776080
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Company Details:
Greenfield Recruitment Ltd
We have been trading over 12 years as an agency. In 2009 we were a Greenfield Project. Sourcing permanent and contract IT professionals to high growth...