Senior CRM Manager
other jobs Harnham - Data & Analytics Recruitment
Added before 5 Days
- England,London,City of London
- Full Time, Permanent
- £50,000 - £65,000 per annum
Job Description:
Full job description
Senior CRM ManagerLondon (Hybrid working) Up to £65,000This is an opportunity to join a growing digital growth agency in a senior, client-facing CRM role where strategy, insight, and delivery are equally valued. You will lead end to end CRM projects, act as a trusted advisor to senior stakeholders, and play a key role in shaping high-impact customer engagement programmes.The Company
They are a fast-growing digital growth agency working with well-known consumer and media brands across the UK. The business is known for its insight-led approach to CRM and customer marketing, combining strategic thinking with hands-on delivery. With a collaborative culture and strong focus on development, they offer a supportive environment where CRM specialists can build breadth and depth in their expertise.The Role*Lead CRM projects across multiple client accounts, owning strategy, planning, and execution
*Develop multi-channel CRM strategies aligned to commercial and customer objectives
*Deliver and optimise email, push, and SMS campaigns, including segmentation, automation, and personalised journeys
*Review existing CRM activity to identify opportunities to improve performance, processes, and efficiency
*Advise clients on CRM best practice, data usage, and marketing technology
*Analyse campaign performance and translate insight into clear, actionable recommendations
*Build strong relationships with senior client stakeholders and contribute to account growth
*Support and mentor more junior team members through project leadership
Your Skills and Experience*Strong commercial experience in CRM within an agency or multi-brand environment
*Proven ability to define and lead CRM strategy, not just execute briefs
*Experience working across multi-channel CRM, including email and at least one additional channel
*Confident communicator, comfortable presenting insight and recommendations to senior clients
*Analytical mindset with experience using data to inform decision-making
*Collaborative approach with the ability to lead projects without formal line management
What They Offer*Salary up to £65,000 depending on experience
*Hybrid working with regular time in a central London office
*Exposure to a wide range of clients and industries
*Clear opportunities for development and progression within a growing CRM function
*Supportive, inclusive culture with a strong focus on learning and wellbeing
How to Apply
If you are looking for a strategic, client-facing CRM role where you can make a real impact, apply now to find out more.
Senior CRM ManagerLondon (Hybrid working) Up to £65,000This is an opportunity to join a growing digital growth agency in a senior, client-facing CRM role where strategy, insight, and delivery are equally valued. You will lead end to end CRM projects, act as a trusted advisor to senior stakeholders, and play a key role in shaping high-impact customer engagement programmes.The Company
They are a fast-growing digital growth agency working with well-known consumer and media brands across the UK. The business is known for its insight-led approach to CRM and customer marketing, combining strategic thinking with hands-on delivery. With a collaborative culture and strong focus on development, they offer a supportive environment where CRM specialists can build breadth and depth in their expertise.The Role*Lead CRM projects across multiple client accounts, owning strategy, planning, and execution
*Develop multi-channel CRM strategies aligned to commercial and customer objectives
*Deliver and optimise email, push, and SMS campaigns, including segmentation, automation, and personalised journeys
*Review existing CRM activity to identify opportunities to improve performance, processes, and efficiency
*Advise clients on CRM best practice, data usage, and marketing technology
*Analyse campaign performance and translate insight into clear, actionable recommendations
*Build strong relationships with senior client stakeholders and contribute to account growth
*Support and mentor more junior team members through project leadership
Your Skills and Experience*Strong commercial experience in CRM within an agency or multi-brand environment
*Proven ability to define and lead CRM strategy, not just execute briefs
*Experience working across multi-channel CRM, including email and at least one additional channel
*Confident communicator, comfortable presenting insight and recommendations to senior clients
*Analytical mindset with experience using data to inform decision-making
*Collaborative approach with the ability to lead projects without formal line management
What They Offer*Salary up to £65,000 depending on experience
*Hybrid working with regular time in a central London office
*Exposure to a wide range of clients and industries
*Clear opportunities for development and progression within a growing CRM function
*Supportive, inclusive culture with a strong focus on learning and wellbeing
How to Apply
If you are looking for a strategic, client-facing CRM role where you can make a real impact, apply now to find out more.
Job number 3776717
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Company Details:
Harnham - Data & Analytics Recruitment
Company size: 250–499 employees
Industry: Recruitment Consultancy
Harnham are the global leaders in Data & Analytics recruitment.Harnham provides specialist Data & Analytics recruitment staffing services and talent s...