Full job descriptionLegal Operations Manager (Probate)
3 Month Fixed-Term Contract
Berkshire

A growing professional services business operating in a regulated environment is seeking a Senior Legal Operations Manager on a 3-month fixed-term contract. This role sits within a probate-focused service function and will take ownership of improving operational delivery, efficiency, and scalability during a period of growth and transformation.

The Role

You will lead operational performance across probate case management, focusing on improving processes, turnaround times, and service quality.

Key responsibilities:
*Design and improve scalable probate operating processes
*Lead and support a team of probate case managers
*Improve end-to-end probate turnaround times while maintaining compliance
*Embed QA frameworks and service standards
*Use data to identify bottlenecks and drive improvements
*Work with tech/product teams on automation and process enhancements
*Provide operational reporting to senior stakeholders
Candidate Requirements
*Experience in operational leadership within probate, legal services, or regulated environments
*Strong team management experience
*Proven ability to improve processes and drive change
*Comfortable using data to inform decisions
*Probate experience is highly desirable
What’s on Offer
*3-month FTC
*Hybrid working (3 days office-based)
*Competitive day rate/salary (DOE)
*Opportunity to support a key transformation programme in probate delivery

Confidential applications welcome.

HOW TO APPLY:
Contact Pasquale Agatiello at eNL on or email with your CV, or simply call for a confidential discussion. eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide.

At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any other characteristics protected by law in the jurisdictions in which we operate