Full job description

Mail Operative in Leeds - National Accounts, Office Angels

Monday to Friday, 08:00 - 17:00
£13.45 per hour
Temporay, ASAP START!
Role OverviewWe are seeking a proactive and customer-focused Mail Operative to support daily mailroom operations while delivering excellent service to internal stakeholders and visitors. This role is ideal for someone who can balance operational tasks with a professional, client-facing approach.
Key ResponsibilitiesMailroom Operations*Sort, distribute, and dispatch incoming and outgoing mail, parcels, and courier deliveries accurately and efficiently.
*Process recorded, special, and tracked deliveries, ensuring full compliance with company procedures.
*Maintain organised mailroom systems to ensure timely and secure handling of items.
Customer Service*Act as a point of contact for internal clients, handling queries relating to deliveries, collections, and courier services.
*Provide a professional and friendly service, ensuring a positive experience for all staff and visitors.
*Proactively communicate with departments regarding deliveries, delays, or issues.
Office Administration Support*Support administrative tasks such as logging deliveries, data entry, reporting, and maintaining accurate records.
*Assist with courier bookings, meeting room setups (if required), and general office coordination.
*Help maintain stock levels for stationery and mailroom supplies.
Logistics & Coordination*Liaise with external couriers and suppliers to ensure smooth and timely deliveries.
*Monitor and manage outgoing shipments, ensuring correct documentation and packaging.
*Support wider facilities or front-of-house teams where needed.
Compliance & Organisation*Follow company procedures for health & safety, security, and confidentiality.
*Ensure all packages are handled in line with compliance and tracking requirements.
*Maintain a clean, safe, and organised working environment.
Key Skills & Experience*Strong communication and interpersonal skills.
*Good organisational skills with attention to detail.
*Ability to multitask and prioritise in a fast-paced environment.
*Confident using basic IT systems (email, tracking systems, MS Office).
*Reliable, proactive, and team-oriented approach.






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Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.