Business Support Officer - Housing - Local authority
other jobs Reed
Added before 11 Days
- England,South East,Berkshire,Reading
- Full Time, Temporary
- £14.59 per hour, inc benefits
Job Description:
Full job description Business Support Officer (Housing Adaptations & Grants)
Location: Berkshire
Contract: 12-Month Fixed Term Contract
Salary: £14.59 per hour
About the Role
We are seeking a motivated and organised Business Support Officer to join the Housing Adaptations & Grants Team on a 12-month fixed-term contract for a Local Authority in Berkshire. This is an excellent opportunity to play a key role in supporting the delivery of essential housing services that make a real difference to the community.
You will provide efficient administrative, technical, and customer-focused support to ensure the smooth running of the service.
Key Responsibilities
*Respond to customer enquiries via email, telephone, and written correspondence
*Input and maintain accurate data on service databases
*Process customer applications, ensuring validation and completeness
*Generate reports and assist with Freedom of Information and statistical requests
*Manage shared mailboxes and allocate enquiries appropriately
*Support financial processes, including processing invoices and related documentation
*Arrange meetings, prepare agendas, and take meeting minutes when required
*Maintain electronic and physical records, including scanning, filing, and document management
*Liaise with internal departments and external agencies to support service delivery
*Assist with updating website content and maintaining accurate information
*Ensure compliance with Data Protection, confidentiality, and council policies
*Provide cover and support across the wider business support team when required
About You
We are looking for an individual who has:
*Strong administrative and organisational skills
*Excellent communication skills (both written and verbal)
*Experience working in a customer-facing or administrative role
*Good attention to detail and accuracy in data entry
*Ability to manage and prioritise workloads effectively
*Experience using IT systems, databases, and Microsoft Office
*An understanding of confidentiality and data protection principles
*A proactive and flexible approach to teamwork
Have the expertise and experience?
Apply Now!!
Alternatively contact Muzna Naqvi at Reed Reading office
Location: Berkshire
Contract: 12-Month Fixed Term Contract
Salary: £14.59 per hour
About the Role
We are seeking a motivated and organised Business Support Officer to join the Housing Adaptations & Grants Team on a 12-month fixed-term contract for a Local Authority in Berkshire. This is an excellent opportunity to play a key role in supporting the delivery of essential housing services that make a real difference to the community.
You will provide efficient administrative, technical, and customer-focused support to ensure the smooth running of the service.
Key Responsibilities
*Respond to customer enquiries via email, telephone, and written correspondence
*Input and maintain accurate data on service databases
*Process customer applications, ensuring validation and completeness
*Generate reports and assist with Freedom of Information and statistical requests
*Manage shared mailboxes and allocate enquiries appropriately
*Support financial processes, including processing invoices and related documentation
*Arrange meetings, prepare agendas, and take meeting minutes when required
*Maintain electronic and physical records, including scanning, filing, and document management
*Liaise with internal departments and external agencies to support service delivery
*Assist with updating website content and maintaining accurate information
*Ensure compliance with Data Protection, confidentiality, and council policies
*Provide cover and support across the wider business support team when required
About You
We are looking for an individual who has:
*Strong administrative and organisational skills
*Excellent communication skills (both written and verbal)
*Experience working in a customer-facing or administrative role
*Good attention to detail and accuracy in data entry
*Ability to manage and prioritise workloads effectively
*Experience using IT systems, databases, and Microsoft Office
*An understanding of confidentiality and data protection principles
*A proactive and flexible approach to teamwork
Have the expertise and experience?
Apply Now!!
Alternatively contact Muzna Naqvi at Reed Reading office
Job number 3779985
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.