Full job description

Key Responsibilities:
*Support the end-to-end operational delivery of a major launch event in Germany.
*Manage key elements of the event operations budget, including forecasting, cost tracking, and reporting to the Head of Operations.
*Negotiate supplier and contractor costs to ensure maximum value and cost efficiency.
*Work effectively within defined budget parameters and adapt to changing financial requirements.
*Collaborate closely with the Head of Operations, Head of Technical Operations, venue partners, exhibitors, and internal teams to support all build and breakdown activities in line with German Health & Safety regulations and Clarion EMEA standards.
*Contribute to the development of risk assessments and support ongoing health & safety planning.
*Support the maintenance of accurate and compliant health & safety documentation for the event, producing a complete and verified Health & Safety file.
*Attend relevant health & safety training sessions and engage proactively with internal training programmes.
*Liaise with production, marketing, sales, and finance teams to ensure alignment across all event elements.
*Bring creative, solution-focused thinking to enhance event delivery and contribute innovative ideas.
*Produce and communicate accurate technical information for exhibitors, including the creation of an exhibitor manual/zone.
*Ensure full delivery and fulfilment of exhibitor packages.
*Develop detailed signage schedules and oversee implementation.
*Ensure the show build meets all plans, specifications, and quality expectations working closely with contractors.
*Manage contractors and suppliers before, during, and after the event to ensure seamless delivery.
*Assist with the creation and coordination of build, delivery, and breakdown schedules.
*Respond effectively to exhibitor and contractor needs both in the office and onsite—maintaining composure in high-pressure environments.
*Oversee the ordering and management of all onsite furniture and equipment.
*Maintain organised records, manage meeting schedules, take minutes, and handle follow-up communications.
*Manage event staffing levels to ensure adequate coverage throughout the exhibition.
*Support post-event evaluation and contribute to continuous improvement.
*Participate in regular internal meetings as well as external client discussions.
*Contribute to the company’s Operations Group as an active member.
*Handle customer data confidently and in compliance with GDPR and other data privacy requirements.
*Be available to travel internationally as required.
*Represent Clarion Events professionally at all times.


Knowledge, Skills & Behaviours:
*Experience in the conference and exhibition industry or with a background in live events.
*Proven Health and Safety experience.
*Organised and methodical with the ability to manage multiple tasks effectively.
*Strong attention to detail.
*Customer focussed mindset.
*Confident communicator – an ability to communicate verbally and/or in writing with a wide range of personalities and levels of seniority.
*Experience managing budget tracking or cost control.
*Willingness to travel internationally as required.
*Self-motivated, enthusiastic, and proactive approach.
*Able to meet deadlines and respond to challenges in a fast-paced environment.
*Computer literate: proficient, versed, and working knowledge of various programmes and systems i.e. MS Office, Outlook. Experience with other web-based platforms like Salesforce, Pardot or Workday would be an advantage.


About Clarion Events


Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. ()


Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.


Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. ()


Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.


Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.


Benefits
*25 days’ holiday plus bank holidays
*End of year wellbeing shutdown (closed for the last week of the year)
*Employees on a permanent or fixed-term contract are gifted an extra day of leave that can be used for a celebration of your choosing, e.g. birthday, Eid, Diwali, etc.
*Summer Hours in August (3pm finish on Fridays)
*Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
*Pension Scheme
*Private Medical Insurance
*Health Cash Plan
*Wellbeing Library (MYNDUP)
*Mentoring Programme
*Season Ticket Loan
*Cycle to Work Schemes
*Free on-site gym and shower facilities
*Free eyesight tests
*Free flu vaccination – offered on site once a year for all employees


Our Values


PASSION


We deliver all our events with passion for people, the environment and businesses. We form connections with those who are just as passionate about what they do as we are. We always strive to exceed expectations and celebrate success. We love what we do, and it shows.


CARE


We care about our people and our products and work tirelessly to achieve lasting connections and satisfaction for ourselves, our customers and the businesses they support. We really get people - everyone is welcome.


IMAGINATION