Customer Service Manager
other jobs Ascent Sourcing
Added before 11 Days
- England,South East,Surrey
- Full Time, Permanent
- £40,000 per annum
Job Description:
Full job descriptionCustomer Service Manager
Dorking
£40,000 Base + Benefits & Annual Bonus
Our client is a market leader within the vehicle repair industry. Due to consistent growth, we are looking for an organised, friendly, and proactive individual to join the team as a Customer Service Manager within the high-level repair centre in Dorking.
This in an incredible role that will involve overseeing a small, friendly, and skilled Customer Service team. The Customer Service Manager will be passionate in their work, approachable and confident with solid experience in customer services. You’ll have an opportunity to put across your ideas and change the shape of the Customer Services department.
Experience in a similar role within Automotive is required.
Key Skills Required
*Previous customer service management experience.
*Automotive background is required
*Autoflow management system would be advantageous
*Experience with MS Office software, especially Excel, Word and Outlook and database experience.
*Strong attention to detail.
*Polished communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and support functions.
*A positive and proactive mindset and a flexible, hands-on approach to working in a team.
*An ability to understand the full Customer Service Journey
Dorking
£40,000 Base + Benefits & Annual Bonus
Our client is a market leader within the vehicle repair industry. Due to consistent growth, we are looking for an organised, friendly, and proactive individual to join the team as a Customer Service Manager within the high-level repair centre in Dorking.
This in an incredible role that will involve overseeing a small, friendly, and skilled Customer Service team. The Customer Service Manager will be passionate in their work, approachable and confident with solid experience in customer services. You’ll have an opportunity to put across your ideas and change the shape of the Customer Services department.
Experience in a similar role within Automotive is required.
Key Skills Required
*Previous customer service management experience.
*Automotive background is required
*Autoflow management system would be advantageous
*Experience with MS Office software, especially Excel, Word and Outlook and database experience.
*Strong attention to detail.
*Polished communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and support functions.
*A positive and proactive mindset and a flexible, hands-on approach to working in a team.
*An ability to understand the full Customer Service Journey
Job number 3780369
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Company Details:
Ascent Sourcing
Ascent Sourcing was founded on the concept of providing an exceptional service to both our clients and candidates. The firm prides itself on its globa...