Full job descriptionCredit ControllerLocation Birmingham

Discipline: Finance

Salary: £26-30k per annum

Job ref: 122318

Published: about 20 hours ago
What You’ll Be Doing*Support stores and customers with credit account applications/ queries including credit checks and set credit limits ensuring compliance with company policies, relevant legislation and third-party policies so that insured debts are compliant
*Monitor and manage customer accounts including proactive debt collection (via all forms of communication) and escalating accounts to debt collection or legal action where necessary
*Provide a professional and effective credit control service for the various stakeholders and build relationships with the stores so that we are better equipped to support credit accounts
*Collaborate as a team to resolve account issues, improve customer experience, and deliver process improvements across the function
*Any other ad hoc duties to support the Support Centre functions
*To undertake any other duties, activities, projects outside their job role that may be assigned to you from time to time, to support the needs of the business.
What You’ll Need*Previous experience within credit control
*Organisation skills, the ability to manage multiple accounts and prioritise tasks in a fast-paced environment.
*Excellent understanding of credit management principles and financial processes
*Effective communication skills for liaising with external and internal stakeholders
*Experience in a high-volume, multi-site, or retail environment
Rewards & BenefitsAt Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here’s what you’ll enjoy when you join our team:
Work-Life Balance & Extras
*Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
*Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months.
*Paid Volunteer Leave - Take time off to give back to a cause close to your heart.
*Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments.
*Free Breakfast - Start your day right with access to our in-store and office pantries.
*Apprenticeships & Career Development - Learn, grow, and take your career to the next level.
*Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team!
Financial Benefits
*Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute.
*EarlyPay - Access your earned wages before payday when you need them.
*Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses.
*ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
*Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
Health & Wellbeing
*Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
*Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice.
*Life Assurance - Protection for your loved ones should the unexpected happen.
*Gym Discounts - Save up to 25% at hundreds of health clubs nationwide.
*Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
About UsLooking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do!
We’re a well-established name in the industry with a strong store network across the UK-and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast-paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package.
We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.