Team Manager - MASH
  • England,East of England,Suffolk
  • Full Time, Temporary
  • £45.50 per hour
Job Description:
Full job descriptionAbout the Role
Suffolk County Council is seeking an experienced and driven Team Manager to lead our Multi-Agency Safeguarding Hub (MASH). This is a pivotal leadership role where you will coordinate safeguarding decision-making at the front door of children’s services, ensuring timely and effective responses to concerns.
As Team Manager, you will oversee a multidisciplinary team, working in close partnership with key agencies including police, health, and education, to protect vulnerable children and young people. This is an excellent opportunity for a motivated leader who thrives in a fast-paced, high-impact environment.


*Location: Landmark House, Ipswich
*Rate: £45.50 per hour
*Working Pattern: Hybrid - 2/3 days in the office
*Contract Type: Temporary


Key Responsibilities
*Provide strong leadership and supervision to a team of Social Workers and practitioners within the MASH.
*Make timely, defensible management decisions in line with the Suffolk Thresholds Document and statutory guidance.
*Oversee screening, triage, and risk assessment of all incoming safeguarding referrals.
*Ensure high-quality practice standards, with robust recording and clear decision-making.
*Drive performance management, ensuring KPIs and service targets are met.
*Lead on quality assurance activities, including audits, reflective supervision, and continuous service improvement.
*Promote effective multi-agency collaboration, working closely with partners across police, health, education, and other services.
*Support staff development through coaching, mentoring, and regular supervision, fostering a positive team culture.
*Manage complex and high-risk cases, providing oversight and direction where required.
*Contribute to the wider service by supporting strategic development and operational improvements within MASH.


Experience/Skills
*Significant experience within MASH or front-door safeguarding services
*Qualified Social Worker, registered with Social Work England
*Minimum of 3 years’ post-qualified social work experience
*Proven experience in leading and managing teams, ideally within children’s services
*Strong working knowledge of safeguarding legislation, thresholds, and statutory frameworks
*Excellent decision-making, organisational, and communication skills
*Ability to work confidently in a fast-paced, high-pressure environment


Why Join Suffolk County Council?
*Opportunity to lead within a critical frontline safeguarding service
*Collaborative, multi-agency working environment
*Competitive hourly rate and flexible hybrid working
*Chance to make a real impact on the lives of children and families
If you are a passionate and experienced leader looking to make a difference in safeguarding, we would love to hear from you.
Job number 3782738

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