Full job descriptionI am excited to be representing my client, a market leader in the Facilities Management industry, as they look to recruit a Client Account Manager on a full-time, permanent basis.
Role Purpose:
My client is looking for a commercially driven Client Development Manager to join their growing team, focusing on maximising revenue from an established client base. This role plays a key part in driving growth through strategic account development, re-engaging lapsed clients, and increasing service penetration across a tiered client portfolio. This is a client-facing role suited to a proactive individual with a strong commercial mindset and relationship-building expertise.
Benefits:
*Salary: £35,000 - £40,000 Basic Salary (Dependent on Experience)
*Bonus / Commission Structure
*Office based, Mon-Fri
*08:30-17:00
*Holiday: 28 Days including bank holidays
*Opportunity to play a pivotal role in a newly created, high-impact position
Day-to-Day of the Role:
*Manage and develop a portfolio of existing clients, with a focus on increasing revenue and long-term value
*Identify and pursue cross-selling opportunities across multiple service lines including PPM, reactive works, and projects
*Build and maintain strong client relationships through regular meetings, site visits, and account reviews
*Reactivate lapsed clients by understanding previous challenges and implementing tailored re-engagement strategies
*Maintain and manage a robust pipeline of opportunities, tracking progress and forecasting revenue
*Collaborate closely with operational teams to scope, price, and deliver commercially viable solutions
*Prepare and present proposals, quotations, and tender documentation to clients
*Monitor client performance data and identify growth opportunities based on service gaps and spend trends
*Produce regular reports on pipeline, client growth, and account progression for senior leadership meetings
Specification:
*Proven experience in account management, client development, or business development within Facilities Management or a related sector
*Strong commercial awareness with a track record of growing existing accounts
*Experience in cross-selling multiple service offerings
*Excellent relationship-building and stakeholder management skills
*Highly organised with strong pipeline management and reporting capability
*Confident in leading client meetings and commercial negotiations
*Collaborative approach with the ability to work cross-functionally
*Full UK driving licence preferred
*Self-motivated, ambitious, and results-driven
This is an excellent opportunity for someone looking to develop their skills in account management and make a real impact – Apply now for immediate consideration!