Collections Team Leader
other jobs Reed
Added before 1 Days
- England,East of England,Hertfordshire
- Full Time, Permanent
- £30,000 - £40,000 per annum, inc benefits
Job Description:
Full job descriptionCollections Team Leader
*Annual Salary: £30,000 - £40,000 + Bonus
*Location: Hatfield Office based
*Job Type: Full-time - Monday - Friday 9am - 5pm (35 hours per week)
Do you have experience managing teams, monitoring KPIs, supporting with basic HR and being motivational? Our client is seeking a proactive Team Leader to oversee and motivate a team of approximately 10 staff members. This hands-on role is ideal for someone who thrives in a target-driven environment and is committed to achieving performance targets while maintaining high standards of professionalism and compliance.
Day-to-day of the role:
*Manage and motivate a team in line with performance targets.
*Set, monitor, and drive performance targets.
*Conduct regular one-to-one meetings and performance reviews.
*Carry out call monitoring, provide coaching, and offer constructive feedback.
*Handle disciplinary matters and conduct return-to-work interviews.
*Liaise with clients, lead client meetings, and provide performance updates.
*Collaborate with other Team Leaders to ensure consistency and uniformity.
*Identify and implement improvements and innovative ideas.
Required Skills & Qualifications:
*Strong leadership and people management skills
*Ability to motivate and develop a team in a target-driven environment.
*Confident communicator with a firm but fair approach to team management.
*Proactive, organised, and capable of taking initiative in various situations.
*Previous leadership experience in a performance-based environment is highly desirable.
*Experience in debt recovery, utilities, financial services, or credit management is advantageous but not essential.
Benefits:
*Competitive salary ranging from £30,000 to £40,000, depending on experience.
*Performance bonus up to £6,000 per year.
*Monday to Friday working hours, with no weekend work.
*Supportive and professional working environment that fosters growth and development.
If you are a driven leader who can effectively motivate a team and deliver outstanding results, we would like to hear from you.
*Annual Salary: £30,000 - £40,000 + Bonus
*Location: Hatfield Office based
*Job Type: Full-time - Monday - Friday 9am - 5pm (35 hours per week)
Do you have experience managing teams, monitoring KPIs, supporting with basic HR and being motivational? Our client is seeking a proactive Team Leader to oversee and motivate a team of approximately 10 staff members. This hands-on role is ideal for someone who thrives in a target-driven environment and is committed to achieving performance targets while maintaining high standards of professionalism and compliance.
Day-to-day of the role:
*Manage and motivate a team in line with performance targets.
*Set, monitor, and drive performance targets.
*Conduct regular one-to-one meetings and performance reviews.
*Carry out call monitoring, provide coaching, and offer constructive feedback.
*Handle disciplinary matters and conduct return-to-work interviews.
*Liaise with clients, lead client meetings, and provide performance updates.
*Collaborate with other Team Leaders to ensure consistency and uniformity.
*Identify and implement improvements and innovative ideas.
Required Skills & Qualifications:
*Strong leadership and people management skills
*Ability to motivate and develop a team in a target-driven environment.
*Confident communicator with a firm but fair approach to team management.
*Proactive, organised, and capable of taking initiative in various situations.
*Previous leadership experience in a performance-based environment is highly desirable.
*Experience in debt recovery, utilities, financial services, or credit management is advantageous but not essential.
Benefits:
*Competitive salary ranging from £30,000 to £40,000, depending on experience.
*Performance bonus up to £6,000 per year.
*Monday to Friday working hours, with no weekend work.
*Supportive and professional working environment that fosters growth and development.
If you are a driven leader who can effectively motivate a team and deliver outstanding results, we would like to hear from you.
Job number 3783597
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