Bilingual Thai/English Speaking Customer Service Agent
other jobs Mulberry Recruitment
Added before 5 Days
- England,South East,Berkshire,Wokingham
- Full Time, Temporary
- £14.50 per hour
Job Description:
Full job descriptionBilingual Thai/English Speaking Customer Service Agent
Location: Work From Home
Job Type: Temporary – Ongoing
Hours: 02:00am – 11:00am
Pay: £14.50 per hour – Weekly Pay
We are currently recruiting for a Customer Service Agent to join a fast-paced and dynamic team. As a Customer Service Advisor, you will be the voice of our clients, delivering outstanding customer support through inbound and outbound calls, email management, and administrative support. It is a busy and fast-moving campaign and will sometimes have quiet days… They are looking for someone to adapt to that environment. You will be working in a team and building relationships so respect and kindness to your other colleagues and team leaders is a must!
Key Responsibilities
*Handle inbound and outbound customer calls professionally.
*Respond to high volumes of emails accurately and efficiently.
*Maintain accurate data entry and meet quality standards.
*Meet daily and weekly performance targets.
*Escalate issues in line with company procedures.
*Support additional campaigns as required.
*Work flexible shifts, including weekends and overnights where needed.
Skills & Experience
*Previous customer service experience essential.
*Strong communication and interpersonal skills.
*Good attention to detail and ability to multitask.
*Proficient in Microsoft Office 365.
*Able to work effectively in a fast-paced team environment.
*Professional, reliable, and able to communicate clearly and respectfully.
Location: Work From Home
Job Type: Temporary – Ongoing
Hours: 02:00am – 11:00am
Pay: £14.50 per hour – Weekly Pay
We are currently recruiting for a Customer Service Agent to join a fast-paced and dynamic team. As a Customer Service Advisor, you will be the voice of our clients, delivering outstanding customer support through inbound and outbound calls, email management, and administrative support. It is a busy and fast-moving campaign and will sometimes have quiet days… They are looking for someone to adapt to that environment. You will be working in a team and building relationships so respect and kindness to your other colleagues and team leaders is a must!
Key Responsibilities
*Handle inbound and outbound customer calls professionally.
*Respond to high volumes of emails accurately and efficiently.
*Maintain accurate data entry and meet quality standards.
*Meet daily and weekly performance targets.
*Escalate issues in line with company procedures.
*Support additional campaigns as required.
*Work flexible shifts, including weekends and overnights where needed.
Skills & Experience
*Previous customer service experience essential.
*Strong communication and interpersonal skills.
*Good attention to detail and ability to multitask.
*Proficient in Microsoft Office 365.
*Able to work effectively in a fast-paced team environment.
*Professional, reliable, and able to communicate clearly and respectfully.
Job number 3784082
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Company Details:
Mulberry Recruitment
Company size: 100–249 employees
Industry: Recruitment Consultancy
Established in 1998, Macgregor Cavendish (UK) Ltd is a market leader in the placement of permanent B2B & B2C professionals in our specialist market se...