1st line support engineer
other jobs Robert Half
Added before 2 Days
- England,London,City of London
- Full Time, Permanent
- £30,000 - £33,000 per annum
Job Description:
Full job description1 line support engineer (MacOS and Windows) - London (Hybrid) - £30,000 - £33,000
Robert Half are working with a IT consulting and managed services client on the recruitment of a talented 1 line Engineer.
This is a hybrid role (4 days onsite, 1 day remote)
What You’ll Need:
*2+ years in a 1 line support position, hands-on with Apple and Windows environments
*Experience with Jamf Pro or Microsoft Intune (endpoint management), and Microsoft 365 administration
*Solid background in a client-facing role, ideally in a managed service provider or multi-client setting
*Proven ability with structured ticketing systems and enterprise environments
*Strong troubleshooting skills across macOS, Windows 10/11, networking fundamentals, and endpoint security
*Scripting ability in Bash or Python (PowerShell advantageous)
Key Responsibilities:
*Administer Apple (macOS) and Windows endpoint management platforms (Jamf Pro, Microsoft Intune)
*Build and deploy device policies, configuration profiles, compliance rules, and security baselines
*Manage device enrolment workflows (Apple Business Manager, Windows Autopilot) and oversee OS/device refreshes
*Administer Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) and Entra ID (Azure AD), manage users, groups, access policies, MFA, and conditional access
*Implement endpoint security solutions including encryption, patch management, hardening, and compliance controls
1 line support engineer (MacOS and Windows) - London (Hybrid) - £30,000 - £33,000
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Robert Half are working with a IT consulting and managed services client on the recruitment of a talented 1 line Engineer.
This is a hybrid role (4 days onsite, 1 day remote)
What You’ll Need:
*2+ years in a 1 line support position, hands-on with Apple and Windows environments
*Experience with Jamf Pro or Microsoft Intune (endpoint management), and Microsoft 365 administration
*Solid background in a client-facing role, ideally in a managed service provider or multi-client setting
*Proven ability with structured ticketing systems and enterprise environments
*Strong troubleshooting skills across macOS, Windows 10/11, networking fundamentals, and endpoint security
*Scripting ability in Bash or Python (PowerShell advantageous)
Key Responsibilities:
*Administer Apple (macOS) and Windows endpoint management platforms (Jamf Pro, Microsoft Intune)
*Build and deploy device policies, configuration profiles, compliance rules, and security baselines
*Manage device enrolment workflows (Apple Business Manager, Windows Autopilot) and oversee OS/device refreshes
*Administer Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) and Entra ID (Azure AD), manage users, groups, access policies, MFA, and conditional access
*Implement endpoint security solutions including encryption, patch management, hardening, and compliance controls
1 line support engineer (MacOS and Windows) - London (Hybrid) - £30,000 - £33,000
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Job number 3784571
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Robert Half
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Robert Half is the global, specialised talent solutions provider that helps employers find their next great hire and job seekers uncover their next op...