Full job descriptionGeneral Manager
*Annual Salary: £43,000 - £48,000
*Location: East & North London
*Job Type: Full-time, Permanent
We are seeking an experienced and dynamic General Manager to oversee the daily operations of our two music venue and restaurant in North & East London. This role is ideal for someone with a strong background in restaurant management and hospitality, combined with a passion for live music and exceptional customer service.
Day-to-day of the role:
*Lead and supervise all service operations to ensure smooth functioning on a daily basis.
*Oversee food service and presentation to maintain high quality standards.
*Manage team members effectively, including hiring, training, scheduling, and conducting performance evaluations.
*Ensure compliance with all food safety regulations and health & safety policies.
*Maintain high levels of customer satisfaction through excellent service delivery.
*Develop and implement operational policies, procedures, and standards to enhance efficiency.
*Monitor financial performance, including budgeting and cost control measures.
*Encourage professional development within the team.
*Liaise with suppliers to ensure timely procurement of ingredients and supplies.
*Address guest complaints or issues promptly to maintain the establishment’s reputation.
Required Skills & Qualifications:
*Proven managerial experience in a live music venue, restaurant, or similar hospitality setting.
*Extensive experience in high volume restaurant service.
*Demonstrable leadership skills with the ability to manage diverse teams.
*In-depth knowledge of food safety standards and food production processes.
*Strong organisational skills, capable of multitasking effectively under pressure.
*Excellent communication skills.
*A background in culinary arts or serving roles is advantageous.
*A recognised qualification in hospitality management or culinary arts is desirable.
Benefits:
*Competitive salary range.
*Opportunities for professional growth and development.
*Dynamic and vibrant work environment.
To apply for the General Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.