Full job descriptionWorkplace Assistant – 1 year FTC
London
Up to £28,000


My client, a leading London law firm are looking for an experienced Workplace Assistant to join their team.
Summary of role
Department-Based Floor Support
Work from within the department, providing immediate, on-floor support for all daily operational administrative requests.
Handle reprographics and digital tasks including:
*Printing
*Scanning
*Photocopying
*Data Room creation
*E-bundle creation
*ShareFile preparation


Stationery & Print Area Maintenance
*Monitor and replenish stationery levels in departmental and shared stationery cupboards.
*Assist colleagues in locating specialist or less common stationery items.
*Keep printers fully stocked (paper, toner, staples) and operational to avoid downtime during urgent work.
*Report issues with equipment when encountered and highlight ongoing or repeat problems which are having a negative impact on efficient service delivery capabilities.
Post & Mail Management
Incoming and Outgoing Post
*Complete the incoming and outgoing post processes as required, ensuring items are handled promptly, accurately and in line with firm procedures.
Courier Management
*Process same-day, wait-and-return, multi-drop, UK overnight and international courier requests.
*Prepare packages for courier collection and ensure correct labelling and documentation.
*Support Fee Earners and PAs in selecting the appropriate courier service for urgency and destination.
Tracking & Handover
*Scan incoming courier items and deliver or place in departmental Working Paper Boxes.
*Maintain accurate electronic updates in the workflow system as required.
File Handling & Matter Administration
*Prepare, update and maintain physical files as requested by legal teams.
*Support fee earners with matter organisation, tidying, and file-related admin.
*Assist with the matter closing process in accordance with firm procedures and pass completed bundles to the records management function where needed.
Workspace & Environment Support
*Keep departmental print hubs, collaboration spaces and filing areas tidy, stocked and ready for use.
*Support light workspace tasks such as moving items, replenishing supplies or resetting shared areas.
*Maintain high standards of presentation in all workplace zones.
Workplace Services Support (Flexible Duties)
As part of the wider Workplace Services function, the role may be required to support:
*Reception cover (visitor management, telephone handling, service desk support).
*Meeting room setup, stationery replenishment, and general office housekeeping.
*Mailroom and package handling activities.
*Ad-hoc administrative or operational tasks during peak periods, staff absence, or firm events.
*The Workplace Service Manager in day-to-day general facilities tasks, including but not limited to reactive maintenance reporting and external contractor supervision.
*The records management function in the carrying out of service delivery processes and procedures when required.


Apply today for immediate consideration!