Full job descriptionOverview
Temp Warehouse & Stores Operative is responsible for ensuring the smooth and efficient handling of all warehouse operations, including order fulfilment, stock handling, quality control, and goods-in/goods-out processes. This role requires exceptional attention to detail, strong IT capability, and a commitment to delivering excellent customer service.
The successful candidate will ensure all warehouse activities are completed accurately, safely, and to a high standard of quality, while maintaining an organised and compliant working environment.
Key Responsibilities
Order & Stock Management
*Process customer and internal orders via the ERP system.
*Receive deliveries from suppliers and verify incoming stock.
*Pick, pack, assemble, and dispatch orders with accurate documentation.
*Process and prepare medical kit requests.
*Inspect incoming kits for accuracy and quality.
*Maintain accurate stock inventory and ensure records are up to date.
Quality Control & Compliance
*Inspect incoming medical devices and components
*Maintain quality control data, inspection logs, and batch documentation.
*Carry out routine warehouse and production audits in line with SOPs and GMP.
Operational & Cross-Functional Support
*Provide excellent customer service and resolve queries professionally.
*Liaise with sales representatives regarding usage for surgical cases.
*Assist sales staff with product queries and support new operational rollouts.
*Collaborate with cross-functional departments (Customer Service, QA/RA, Sales, Finance, etc.).
*Monitor and manage personal email inbox.
*Work flexibly across multiple operational areas when needed.


Professionalism & Teamwork
*Lead by example and promote strong team engagement.
*Maintain a tidy, organised, and safe warehouse environment.
*Proactively manage workload and take initiative in problem-solving.
Essential Skills & Experience
*Strong IT skills and proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and digital documentation tools.
*High level of attention to detail and accuracy.
*Excellent verbal and written communication skills.
*Strong customer service skills with a professional telephone manner.
*Ability to work independently and as part of a small team.
*Highly organised, with the ability to prioritise competing tasks.
*Problem-solving capability and proactive approach to workload.
*Ability to work flexibly with varying levels of workload.
*Evidence of contributing to continuous improvement initiatives.
*Commitment to quality, productivity, and team engagement.
*Solid administrative skills.
Highly Desirable
*Experience in the medical device industry, particularly handling sterile and non-sterile implantable products.