Full job descriptionAbout the Role
As a Scheme Manager, you will lead a supported living or residential care service for adults with learning disabilities, autism, mental health needs, and complex behaviours. You will ensure the delivery of high-quality, person-centred care that promotes independence, dignity, and wellbeing in line with the Care Act 2014, CQC Fundamental Standards, and the principles of Right Care, Right Support, Right Culture.
You will be accountable to the Registered Manager and responsible for the day-to-day operations, compliance, and leadership of your scheme.
Key Responsibilities
*Person-Centred Leadership: Champion a culture of co-production and personalised care planning, ensuring each individual’s voice shapes their support.
*Regulatory Compliance: Ensure the service meets all legal and regulatory requirements under the Health and Social Care Act 2008 (Regulated Activities) and CQC guidelines
*Safeguarding & Risk Management: Lead safeguarding practices, complete risk assessments, and respond to incidents with transparency and accountability.
*Staff Management: Recruit, train, and supervise support staff, fostering a culture of empathy, respect, and continuous professional development.
*Operational Oversight: Manage rotas, staffing levels, and on-call responsibilities to ensure safe and effective service delivery.
*Quality Assurance: Monitor service performance, conduct audits, and contribute to continuous improvement initiatives.
*Communication & Collaboration: Liaise with families, professionals, and external agencies to ensure holistic support and positive outcomes.
*Digital Competence: Use electronic care planning and medication systems effectively and promote digital literacy within the team.
*Financial Stewardship: Manage budgets responsibly, ensuring sustainability and value for money.
About You
You are a compassionate and principled leader who:
*Holds or is working towards NVQ Level 3 in Health & Social Care (Level 5 Diploma in Leadership preferred).
*Demonstrates strong values: empathy, integrity, respect, and professionalism.
*Has experience supporting adults with complex needs and leading care teams.
*Understands the importance of positive risk-taking, dignity, and choice in adult care.
*Is committed to learning, innovation, and reflective practice.
What We Offer
*A rewarding role making a real difference in people’s lives.
*Competitive salary and 28 days annual leave inclusive of bank holiday
*Blue Light Card
*Employee Assistance Programme
*Full DBS check and reference verification for successful applicants.
Benefits:
*Company events
*Employee mentoring programme
*On-site parking


Work Location: Walsall In person