Full job descriptionWhite Raven Resourcing Ltd are delighted to be supporting a global, premium retail brand in their search for a Retail Store Manager to lead their store in Glasgow.

This is an exciting opportunity to join a high-growth, customer-focused organisation where you will take ownership of store performance, lead a passionate team, and deliver an exceptional in-store experience.

As Retail Store Manager, you will be responsible for driving store success through strong leadership, operational excellence, and outstanding customer engagement.

Key responsibilities include:

*Leading, motivating, and developing a high-performing store team to achieve individual and store targets

*Acting as a role model on the shop floor and within back-of-house operations

*Managing day-to-day store operations including visual merchandising, stock control, and loss prevention

*Analysing store performance and implementing strategies to improve productivity and efficiency

*Delivering an outstanding customer experience using advanced sales techniques

*Managing staff rotas and scheduling effectively

*Overseeing in-store HR processes including recruitment, onboarding, training, and performance management

*Ensuring health, safety, and environmental standards are consistently maintained

*Handling customer queries and escalations professionally

*Sharing feedback and insights with senior management




RequirementsWe’re looking for a motivated and commercially driven leader who thrives in a retail environment.

You will have:

*Proven experience in a retail management or leadership role

*Strong people management and team development skills

*A passion for retail, customer service, and achieving sales targets

*Solid understanding of retail KPIs and performance metrics

*Excellent communication and organisational skills

*High attention to detail and a proactive mindset

*Experience with stock control, POS systems, and loss prevention processes

Desirable:

*Previous experience within a fast-paced or premium retail environment

*Awareness of retail market trends and consumer behaviour

You’ll also be flexible to work weekends and holidays and comfortable working within a remotely managed structure.




Benefits

*Competitive salary package

*Retail bonus scheme

*Excellent career development opportunities

*Inclusive and supportive working environment

*Generous staff discount

*Exposure to wider business projects across a European network

*Flexible uniform allowance