Full job descriptionOur well-established and growing client is seeking an organised and proactive Administrator to join their team on a full-time, permanent basis in Gloucester.


This is a varied role providing essential administrative and finance support across the business. The successful candidate will play a key part in ensuring the smooth day-to-day running of office operations while also supporting customer account administration and finance processes.


Responsibilities:
-Acting as the first point of contact for incoming calls, emails, and general enquiries
-Managing office filing systems, records, and databases
-Coordinating meetings, appointments, and staff calendars
-Raising and processing customer invoices
-Maintaining accurate customer account and sales ledger records
-Reconciling accounts and investigating discrepancies
-Monitoring outstanding payments and following up overdue accounts
-Processing credit notes and refunds where required
-Allocating incoming payments accurately
-Supporting month-end finance administration
-Responding to customer payment and account queries professionally and efficiently


Candidate Attributes:
-Previous experience within an office administration or finance support role
-Strong organisational and time management skills
-Good working knowledge of Microsoft Office applications
-Excellent communication skills and professional telephone manner
-Ability to work independently as well as collaboratively within a team
-High level of accuracy and attention to detail


Hours: Full Time, 40 hours per week, Monday – Friday


Salary: Highly negotiable and competitive depending on experience