Full job descriptionSales Administrator
About the role
This is an exciting opportunity within its existing sales team. Due to continued and anticipated growth, we are seeking a Sales Administrator to provide vital support across multiple stages of the sales cycle. This role is key to ensuring the smooth operation of sales activities and delivering a consistently high level of service to our clients. The successful candidate will undertake a wide range of responsibilities, including but not limited to:


Sales & CRM Administration
*Maintain accurate and up-to-date records within the CRM system (leads, opportunities, contacts, contracts)
*Create and manage new opportunities, ensuring data accuracy and compliance with internal processes
*Ensure all sales activity is correctly logged and auditable


Quoting, Orders & Contracts
*Prepare and issue quotations for all KFP services including obtaining partner pricing where required
*Process sales orders and purchase orders in line with approval and pricing policies
*Manage contract documentation, new contracts, renewals, variations, and extensions
*Support new customer onboarding and contract handover to delivery and support teams such as SOW’s


Customer & Internal Liaison
*Act as a point of contact for customers regarding orders, documentation, and general sales queries
*Liaise with internal teams (project management, service desk, procurement, finance, and engineering) to ensure smooth delivery of solutions
*Coordinate installation or project start up documentation as required
*Manage and monitor ’ad hoc’ requests from clients


Commercial & Financial Support
*Assist with invoicing queries and ensure alignment between sales orders and invoices
*Monitor contract renewals and termination dates to support revenue retention
*Ensure a high level of accuracy when quoting across multiple currencies and trading entities
*Supporting the Finance team when required