Full job descriptionILR Programme Administrator
up to £30k Permanent Full Time, 37.5 hours per week, flexible on starting/finishing - 25 days holiday, 2 days a year volunteering for a charity of your choice, support, induction, CPD opportunities
Birkenhead, 2 days a week in the office, rest from home or office
Are you an experienced ILR or apprenticeship programme administrator looking for your next opportunity within a growing and innovative training provider?
Do you thrive in a fast-paced environment where compliance, learner experience and operational excellence genuinely matter?
Due to continued growth across Care, Data and AI apprenticeship programmes, our client is looking to appoint a highly organised and detail-focused Programme & Onboarding Coordinator to support learner onboarding, compliance and programme administration activities across the business.
This is a pivotal role within the organisation, supporting Skills Coaches and operational teams to ensure learners are enrolled accurately, compliantly and experience a seamless transition into learning. Reporting to the Head of Learner Experience you will play a key role in managing the end-to-end onboarding process for apprentices, ensuring all learner records, funding documentation and ILR-related data are accurate, audit-ready and processed efficiently.
This role would particularly suit someone with previous experience in:
*ILR administration
*Apprenticeship onboarding
*Funding compliance
*Learner enrolment
*Training provider administration
*Apprenticeship programme coordination
Key ResponsibilitiesLearner Onboarding & Administration*Coordinate end-to-end onboarding of apprenticeship learners
*Act as the main point of contact for onboarding queries from learners, employers and internal teams
*Schedule enrolment activities and ensure onboarding milestones are achieved
*Maintain learner onboarding trackers and documentation
Compliance & Funding*Complete learner eligibility and compliance checks in line with DfE funding rules
*Ensure all enrolment documentation is accurate and fully completed including:
*Training Plans
*Apprenticeship Agreements
*Eligibility evidence
*Employer contribution documentation
*Support audit readiness and compliance assurance activities
ILR & Systems Management*Accurately update learner records across Bud and ILR-related systems
*Ensure learner data is complete, consistent and audit compliant
*Track onboarding progress and proactively flag delays or risks
*Support operational reporting requirements
Programme Registration & Certification*Coordinate awarding organisation registrations and certification processes
*Ensure timely and accurate submissions
Cross-Team Coordination*Work closely with:
*Skills Coaches
*Compliance & Funding teams
*Employer Engagement / BD teams
*Programme Managers
*Support smooth transition from onboarding into active learning delivery
Essential Experience*Experience working within apprenticeships, funded training or further education
*Strong understanding of DfE funding rules and compliance
*Experience using learner management systems such as Bud
*Previous experience supporting ILR processes and/or audit preparation
Skills & Attributes*Highly organised with exceptional attention to detail
*Strong administrative and data management skills
*Able to manage multiple priorities and deadlines effectively
*Confident communicator with a professional and learner-focused approach
*Proactive, solutions-focused and adaptable
*Comfortable working within a growing organisation
*Our client is entering an exciting period of expansion across Care, Data and AI programmes, making this an excellent opportunity to join a forward-thinking organisation where your contribution will genuinely make an impact.
You’ll be joining a collaborative team committed to:
Outstanding learner experiences
Strong funding and compliance standards
Operational excellence
Sustainable growth and innovation
If you are passionate about learner onboarding, ILR accuracy and apprenticeship compliance — and enjoy being at the heart of programme operations — we would love to hear from you.
To apply please send your cv to
Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and employability sectors nationwide. We are committed to giving full free pre-interview advice and guidance right throughout the interview process, giving you the best chance of success !