Full job descriptionSATURDAY CONCIERGELocation: Victoria, London
Hours: Saturdays only - 12:00pm to 10:00pm
Salary: £15 per hour (£7,020 per annum)
Contract: Permanent Part-Time
OverviewA residential development in Victoria is seeking a professional and reliable Saturday Concierge to support the smooth day-to-day running of the building and deliver excellent customer service to residents and visitors.
This is a standalone role suited to someone personable, proactive, and comfortable managing front-of-house responsibilities within a residential environment.


Key ResponsibilitiesFront of House & Resident Support*Provide a welcoming and professional service to residents and visitors
*Answer telephone calls and assist with resident enquiries
*Monitor access to the building and maintain site security
*Assist residents with general requests where possible
Parcels & Deliveries*Accept and manage resident parcels and deliveries
*Maintain accurate parcel records and storage areas
*Coordinate collections where required
Site Patrols & Presentation*Carry out regular building patrols and report any issues
*Monitor communal areas to ensure high presentation standards are maintained
*Report maintenance, security, or health & safety concerns to management
General Duties*Support with occasional light cleaning duties where necessary
*Assist with keeping front-of-house and communal areas tidy and presentable
*Complete daily reports and handovers where required


Candidate Requirements*Previous concierge, front-of-house, customer service, or residential experience preferred
*Professional and well-presented approach
*Strong communication and interpersonal skills
*Reliable, proactive, and able to work independently
*Basic IT and telephone handling skills


Benefits*Pro rata annual leave entitlement
*Pension contributions
*Stable long-term weekend position
*Opportunity to work within a residential development
*Friendly and professional environment
*Ideal supplementary/weekend role