Full job description Relationship & Branch Manager – Commercial Banking
Location: BirminghamSalary:£70,000–£80,000 + Benefits + Performance BonusEmployment Type: Full-time, PermanentDepartment: Branch BankingReports to: Area Head – MidlandsDirect Reports: Yes
About the Organisation Our client is aglobal investment bank with a strong UK footprint and a long-standing reputation for delivering high-quality financial services to Commercial, SME, and Corporate clients. The bank is known for its relationship-driven culture, disciplined risk management, and commitment to supporting business growth across the Midlands and beyond.
This is a senior leadership opportunity for an experienced Relationship & Branch Manager to take ownership of a key regional branch and drive commercial performance.
Role Purpose The Relationship & Branch Manager is responsible for delivering profitable growth through value-added sales, portfolio management, and exceptional service to Commercial and SME clients. You will lead the branch team, manage a diverse portfolio, and ensure strong performance across lending, deposits, and new business acquisition.
A core part of the role is balancing commercial ambition with early identification of risks to maintain a healthy, sustainable portfolio.
Key ResponsibilitiesColleague Leadership *Lead, coach, and develop Relationship Managers and branch staff.
*Ensure KPIs are achieved in line with the bank’s balanced scorecard.
*Support Quality Assurance processes and collaborate with internal stakeholders.
*Prepare and present lending cases to the Country Credit Committee.
*Maintain strong diary, workflow, and performance management discipline.
*Drive employee engagement and uphold the bank’s behavioural standards.
Customer & Portfolio Management *Manage the branch’s commercial portfolio in line with TCF guidelines.
*Build strong client relationships through networking and structured appointments.
*Generate referrals for Trade Finance, FX, and specialist banking solutions.
*Achieve targeted levels of new account openings and client onboarding.
Commercial Performance *Deliver targeted asset and deposit growth for the branch.
*Negotiate client proposals across lending and deposit products.
*Submit high-quality proposals to internal credit and onboarding teams.
*Ensure timely and compliant disbursement of lending facilities.
*Contribute to the branch’s overall P&L performance.
Risk & Control *Maintain strong control standards across the branch.
*Identify early warning signs within the portfolio and take proactive action.
*Ensure all sales and service activity is compliant and aligned with regulatory expectations.
*Uphold internal policies, procedures, and governance frameworks.
What We’re Looking For *Strong experience in Commercial, SME, or Corporate Banking.
*Solid credit skills and experience preparing lending proposals.
*Proven leadership experience within a branch or business unit.
*Excellent relationship-building and negotiation skills.
*Ability to balance commercial growth with risk management.
*Strong communication, organisation, and stakeholder-management capability.
Why Apply? *Senior leadership role within a global banking group.
*Competitive salary of£70,000–£80,000 plus benefits and bonus.