Full job descriptionJob Description:
*Strong and proven business analysis capability across requirements elicitation, analysis, documentation, validation, and management.
*Ability to independently understand complex business problems and lead the translation of business needs into high-quality requirements and solution designs.
*Extensive experience producing and assuring business analysis artefacts including user stories, functional and non-functional requirements, process models, business rules, and data specifications.
*Confident application of structured analysis and solution design techniques (e.g. UML, BPMN, process modelling, and business impact assessment) to complex change initiatives.
*Strong analytical skills, with experience using data to shape recommendations, validate requirements, and influence decision-making.
*Proven ability to manage and influence senior stakeholders, facilitating alignment across business and technology teams.
*Extensive experience leading business impact assessments and clearly articulating change impacts, dependencies, and risks.
*Experience leading, coaching, and/or mentoring other business analysts, setting clear direction, assuring quality of outcomes, and supporting capability development within the team.
*Strong experience operating within Agile (Scrum/Kanban) and/or Waterfall delivery environments, shaping analysis approaches to suit delivery context.
*Ability to lead backlog refinement and prioritisation activities, ensuring alignment to value, risk, and delivery dependencies.
*Experience providing direction and support across testing phases, including complex defect triage and resolution.
*Confident use of tools such as JIRA, Confluence, Visio, and Excel to drive analysis, reporting, and delivery outcomes.