Full job description Air Freight Import Clerk
Greater Manchester Area
Salary: Competitive DOE
Permanent Position




About the Role:
As Air Freight Import Clerk, you will be responsible for coordinating and managing import air freight shipments from arrival through to final delivery, ensuring shipments are processed accurately, compliantly, and within agreed customer and operational requirements.
What you’ll do:
*Arrange and process import air freight shipments from arrival through to final delivery.
*Create and manage import files within operational systems.
*Ensure all shipment documentation is accurate and completed on time, including MAWB/HAWB and Import customs documentation.
*Liaise with customers, airlines, handling agents, hauliers, overseas offices, and internal departments.
*Arrange customs clearances and ensure all customs entries are completed accurately.
*Coordinate deliveries and transport requirements.
*Ensure customs compliance and import security requirements are met.
*Track shipments and provide proactive updates to customers.
*Resolve operational issues, delays, or service failures quickly and professionally.
*Ensure milestones and shipment updates are entered correctly within operational systems.
*Support timely and accurate billing by ensuring buy and sell rates are entered correctly.
*Maintain KPI and service level performance standards.
*Follow company SOPs, compliance procedures, and security regulations.
*Support team members during peak periods and holiday cover.
What you need:
*Previous experience within air freight imports or freight forwarding is essential.
*Strong knowledge of import customs procedures and customs entries is essential.
*Experience completing customs entries using CDS.
*Good understanding of airline procedures and cargo handling.
*Experience using freight forwarding systems.
*Strong communication and customer service skills.
*Ability to prioritise workload and work under pressure.
*Good attention to detail and organisational skills.
*Competent in Microsoft Office, particularly Excel and Outlook.
*Ability to work independently and as part of a team.
*Must be a strong team player with a positive and flexible attitude.
Desirable Skills:
*Dangerous Goods awareness.
*Knowledge of healthcare or temperature-controlled shipments.
*Understanding of import compliance and aviation security requirements.
*Experience working within a fast-paced freight forwarding environment.
How to apply:
We would be interested in speaking with anybody who has relevant experience
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* You can also refer someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme.
Red Recruit specialise in Shipping, Freight & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels both in the UK and internationally . Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Keywords / alternative titles: Air Freight, Sea Freight, Customs, Freight Forwarding, Imports, Exports, Logistics or Supply Chain Operations.