Full job descriptionRemote Access Business Analyst - Contract Position - Hybrid role

Overview
We’re looking for an experienced Business Analyst to support a major remote access transformation programme within a large retail/FMCG environment.

The role will focus on gathering and documenting requirements across Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT, and secure remote access platforms.

Responsibilities
*Lead workshops and requirements gathering sessions
*Document functional and non-functional requirements
*Map current and future state processes
*Produce BRDs, user stories, process flows, and acceptance criteria
*Work closely with security, infrastructure, and engineering teams
*Support solution design, UAT, and delivery activities
*Capture retail/store technology and OT connectivity requirements

Skills & Experience
*Strong Business Analysis experience within infrastructure, security, cloud, or remote access programmes
*Experience with Azure Virtual Desktop (AVD)
*Exposure to Zscaler (ZIA/ZPA) or similar secure access technologies
*Experience working within retail/FMCG environments
*Strong stakeholder management and documentation skills
*Understanding of identity, access, and Zero Trust concepts

Desirable
*Active Directory / Entra ID
*OT / IoT environments
*POS/store technology exposure
*Agile delivery experience

Details
*£650 per day
*Inside IR35
*Hybrid working
*3 days onsite in Paddington
*Initial 3–6 month contract