Full job descriptionOur client based in Birmingham is looking for a system savvy Credit Controller to join their team in Birmingham. Experience with credit analysis and looking after large portfolios is essential. This role is paying £32,000 per annum and requires 5 days in the office per week.
What you’ll do:


*Oversee the credit control process for a large portfolio of accounts, ensuring all transactions are managed efficiently across several software platforms.
*Collaborate closely with branch teams to facilitate order releases by conducting thorough credit assessments and providing clear recommendations.
*Perform detailed analysis on customer accounts to identify potential risks and support sound decision-making regarding credit limits and terms.
*Work proactively with internal stakeholders to resolve account discrepancies and maintain accurate records for balance sheet reporting.
*Support the wider finance team by sharing insights from credit analysis that contribute to overall business performance and financial stability.
*Utilise your system savvy skills to navigate multiple digital tools and platforms, ensuring data integrity and effective workflow management.
*Respond promptly to queries from customers and colleagues with empathy and professionalism, fostering positive relationships throughout the network.
*Contribute to the development of best practices in credit control by participating in training sessions and sharing knowledge with peers.
*Assist in preparing regular reports on account status, overdue balances, and risk exposure for senior management review.
*Maintain compliance with company policies and relevant regulations while upholding high standards of honesty and dependability.


What you bring:


*Demonstrated experience managing large portfolios of customer accounts within a credit control or finance environment.
*Proficiency in using multiple software platforms for account management, demonstrating adaptability and attention to detail.
*Strong analytical skills with the ability to interpret complex financial data and provide actionable recommendations.
*Excellent interpersonal abilities that enable you to build trust-based relationships with colleagues across branches.
*A collaborative approach that supports communal success through knowledge sharing and teamwork.
*Commitment to maintaining high standards of accuracy in balance sheet reporting and compliance procedures.
*Responsive communication style that prioritises empathy when addressing customer queries or resolving issues.
*Experience contributing to training initiatives or process improvements within a finance team is highly desirable.
*Understanding of relevant regulations governing credit control practices within the UK market.
*Dependable work ethic characterised by honesty, loyalty, and sensitivity towards others’ needs.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates