Full job descriptionSupport Officer
Work Type: 3 months | Full time - onsite
Location: Stevenage, SG1 2FQ.

About the Role
We’re looking for an organised and proactive Support Officer to join in a key administrative role that helps keep services running smoothly behind the scenes.
This is a fantastic opportunity for someone who enjoys variety, takes pride in their work, and thrives in a busy office environment. You’ll play an important part in supporting day-to-day operations, providing excellent customer service, and ensuring information is accurate, timely, and handled with care.


Responsibilities
*Upload and maintain Education Health and Care Plans (EHCPs) within the Resource Allocation System database through a web-based portal.
*Accurately record results, track updates, and maintain supporting databases for moderation and review processes.
*Identify, flag, and escalate data outliers, discrepancies, or uncertainties for further investigation and validation.
*Support moderation activities by supplying accurate data and assisting with retrospective database updates where required.
*Ensure data integrity, confidentiality, and compliance while handling sensitive educational and healthcare information.


Essential Skills
*Strong administrative and data entry skills with excellent attention to detail and accuracy.
*Experience using databases, web-based systems, and Microsoft Office applications.
*Ability to identify inconsistencies, analyse information, and highlight issues effectively.
*Good organisational and time management skills, with the ability to manage repetitive tasks efficiently.
*Strong communication and teamwork skills to support moderation processes and collaborate with stakeholders.




Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.