Aftersales Manager (National Travel)
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Added before 9 hours
- England,London,City of London
- Full Time, Permanent
- £40,000 - £50,000 per annum, inc benefits
Job Description:
Full job descriptionAftersales Operations & Fleet Support Specialist
West London | £40,000–£50,000 + Bonus + Benefits
The Opportunity
An established, rapidly scaling international organisation within the automotive mobility space is seeking an Aftersales Operations & Fleet Support Specialist to join its UK team. This position plays a key role in supporting senior leadership and ensuring the smooth delivery of aftersales operations across a growing network.
The Role
Working closely with senior stakeholders, you will contribute to the performance, reporting, and continuous improvement of fleet and retailer aftersales operations. This is a highly visible role combining data analysis, coordination, and operational support.
Key Responsibilities
*Track and analyse fleet and aftersales performance data, including customer metrics, warranty, parts, and service activity
*Maintain accurate reporting dashboards and support the delivery of regular business insights
*Assist in the coordination of operational meetings, including agenda preparation, minutes, and follow-up actions
*Provide day-to-day analytical and administrative support across multiple teams
*Identify trends, inefficiencies, and opportunities to improve operational processes
*Support cross-functional collaboration to ensure consistent service delivery standards
About You
*Experience within automotive aftersales, fleet operations, or a data-focused role
*Strong analytical capability with advanced Excel skills (Power BI desirable)
*Comfortable working with data and translating insights into actionable recommendations
*Highly organised, detail-oriented, and proactive in approach
*Confident communicator, able to engage with a range of stakeholders
*Additional language skills (particularly Mandarin) would be advantageous
What’s Offered
*Competitive base salary with performance-related bonus
*Attractive vehicle scheme
*Comprehensive health and life insurance
*Clear progression opportunities within a fast-evolving international business
Next Step
If this aligns with your experience, let me know and I’ll share further details on the organisation and next steps.
West London | £40,000–£50,000 + Bonus + Benefits
The Opportunity
An established, rapidly scaling international organisation within the automotive mobility space is seeking an Aftersales Operations & Fleet Support Specialist to join its UK team. This position plays a key role in supporting senior leadership and ensuring the smooth delivery of aftersales operations across a growing network.
The Role
Working closely with senior stakeholders, you will contribute to the performance, reporting, and continuous improvement of fleet and retailer aftersales operations. This is a highly visible role combining data analysis, coordination, and operational support.
Key Responsibilities
*Track and analyse fleet and aftersales performance data, including customer metrics, warranty, parts, and service activity
*Maintain accurate reporting dashboards and support the delivery of regular business insights
*Assist in the coordination of operational meetings, including agenda preparation, minutes, and follow-up actions
*Provide day-to-day analytical and administrative support across multiple teams
*Identify trends, inefficiencies, and opportunities to improve operational processes
*Support cross-functional collaboration to ensure consistent service delivery standards
About You
*Experience within automotive aftersales, fleet operations, or a data-focused role
*Strong analytical capability with advanced Excel skills (Power BI desirable)
*Comfortable working with data and translating insights into actionable recommendations
*Highly organised, detail-oriented, and proactive in approach
*Confident communicator, able to engage with a range of stakeholders
*Additional language skills (particularly Mandarin) would be advantageous
What’s Offered
*Competitive base salary with performance-related bonus
*Attractive vehicle scheme
*Comprehensive health and life insurance
*Clear progression opportunities within a fast-evolving international business
Next Step
If this aligns with your experience, let me know and I’ll share further details on the organisation and next steps.
Job number 3804453
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