Full job descriptionVEHICLE TECHNICIAN
Location: Basingstoke, Hampshire
Salary: £35,000 - £60,000 OTE + Competitive Basic + Bonus + Benefits
OVERVIEW
An established automotive retailer is seeking a skilled and motivated Vehicle Technician to join its busy workshop team in Basingstoke.
This is an excellent opportunity for a qualified Technician to work within a modern, well-equipped dealership environment, carrying out servicing, diagnostics, repair work and vehicle inspections to manufacturer standards.
The role offers strong earning potential through a performance-related bonus structure, with opportunities for ongoing training and progression.
KEY RESPONSIBILITIES
• Carry out servicing, maintenance and repair work on a wide range of vehicles.
• Diagnose faults using diagnostic equipment and technical manuals.
• Complete vehicle health checks and identify additional repair requirements.
• Ensure all work is completed efficiently, safely and to manufacturer standards.
• Accurately record work completed and parts used on dealership systems.
• Liaise with Service Advisors and Workshop Controllers regarding repair progress.
• Maintain a high level of productivity and quality of workmanship.
• Ensure warranty procedures and compliance guidelines are followed.
• Support workshop efficiency by working collaboratively with colleagues.
• Keep up to date with technical training and manufacturer developments.
CANDIDATE PROFILE
• Qualified Vehicle Technician (NVQ Level 2/3 or equivalent).
• Experience working within a franchised dealership or high-quality independent workshop.
• Strong diagnostic and mechanical repair skills.
• Ability to work efficiently in a fast-paced workshop environment.
• Good communication skills and a team-focused attitude.
• Full UK Driving Licence.
DESIRABLE EXPERIENCE
• MOT Tester qualification (advantageous).
• Manufacturer brand training or accreditation.
• Experience with diagnostics and complex fault finding.
• Hybrid or EV training (desirable but not essential).
KEY PERFORMANCE INDICATORS
• Productivity (hours billed vs hours available).
• Efficiency and quality of work.
• First-time fix rate.
• Workshop contribution to customer satisfaction.
• Warranty compliance and accuracy.
• Health and safety adherence.
PERSONAL ATTRIBUTES
• Technically skilled and detail-focused.
• Reliable and hardworking.
• Positive team player.
• Calm under pressure.
• Committed to continuous improvement and training.
• Professional attitude toward customers and colleagues.