Full job descriptionWe are currently recruiting for a Customer Service Advisor to join a busy and fast-paced operation on a temporary basis.
This is a great opportunity for someone who prides themselves on delivering exceptional customer service, thrives in a collaborative environment, and enjoys being busy.
The RoleYou will be responsible for providing best-in-class customer service to a wide range of stakeholders ensuring the operation runs efficiently and effectively at all times.
Key Responsibilities*Acting as a key point of contact for customers via phone and email, responding in a timely and professional manner

*Building and maintaining strong customer relationships

*Liaising effectively with internal teams to support daily operations

*Handling customer queries and complaints efficiently and professionally

*Assisting with delivery queries and resolving issues

*Generating quotes and ensuring all queries are dealt with accurately

*Completing all documentation and data input accurately and to company standards

*Ensuring daily reporting is completed on time and to a high standard

About You*Previous experience in customer services

*Excellent communication skills, both written and verbal

*Strong attention to detail and high levels of accuracy

*Confident handling queries and complaints in a professional manner

*Well organised, proactive, and able to work under pressure



If you are looking for a short-term opportunity with possible long-term potential, and enjoy working in a customer-focused, operational role, we’d love to hear from you