Payments Clerk
other jobs Morgan McKinley
Added before 8 hours
- England,South West,Bristol
- Full Time, Contract
- £27,500 - £31,000 per annum
Job Description:
Full job descriptionPayments Clerk
Location: Bristol (Hybrid Working Available)
Job Type: 11 Month Fixed-Term Contract
Salary: £27,000 - £31,000
The OpportunityWe are seeking a detail-oriented and customer-focused Payments Clerk to join the Customer Services team based in Bristol. This is an excellent opportunity for an individual with experience in payments, banking, finance, or a regulated financial services environment to play a key role in ensuring the accurate, timely, and compliant processing of payment transactions.
Key Responsibilities*Process payment transactions accurately and efficiently while meeting service level agreements (SLAs) and key performance indicators (KPIs).
*Deliver a high standard of customer service to both internal and external stakeholders, ensuring payment-related queries are handled professionally and promptly.
*Follow established payment procedures and maintain compliance with regulatory requirements and internal controls.
*Manage daily workloads effectively, identifying and escalating issues that may impact deadlines, service delivery, or operational controls.
*Investigate and resolve payment queries, obtaining additional information from customers where required.
*Contribute to continuous improvement initiatives by identifying opportunities to enhance operational efficiency and compliance.
*Maintain accurate records and demonstrate strong attention to detail in all aspects of payment processing.
*Handle customer complaints in accordance with regulatory requirements and internal procedures, ensuring timely resolution and appropriate documentation.
*Work collaboratively with colleagues and stakeholders to support smooth and efficient payment operations.
About You*Experience within payments operations, banking, finance, or a regulated financial services environment.
*Knowledge of UK payment schemes such as Faster Payments, BACS, and CHAPS.
*Understanding of payment controls, risk management, and compliance requirements.
*Strong organisational skills with the ability to prioritise multiple tasks and meet deadlines.
*Excellent attention to detail and a commitment to maintaining high levels of accuracy.
*A proactive approach to problem-solving and continuous improvement.
*Strong communication and interpersonal skills, with a customer-focused mindset.
*The ability to work effectively both independently and as part of a team.
Location: Bristol (Hybrid Working Available)
Job Type: 11 Month Fixed-Term Contract
Salary: £27,000 - £31,000
The OpportunityWe are seeking a detail-oriented and customer-focused Payments Clerk to join the Customer Services team based in Bristol. This is an excellent opportunity for an individual with experience in payments, banking, finance, or a regulated financial services environment to play a key role in ensuring the accurate, timely, and compliant processing of payment transactions.
Key Responsibilities*Process payment transactions accurately and efficiently while meeting service level agreements (SLAs) and key performance indicators (KPIs).
*Deliver a high standard of customer service to both internal and external stakeholders, ensuring payment-related queries are handled professionally and promptly.
*Follow established payment procedures and maintain compliance with regulatory requirements and internal controls.
*Manage daily workloads effectively, identifying and escalating issues that may impact deadlines, service delivery, or operational controls.
*Investigate and resolve payment queries, obtaining additional information from customers where required.
*Contribute to continuous improvement initiatives by identifying opportunities to enhance operational efficiency and compliance.
*Maintain accurate records and demonstrate strong attention to detail in all aspects of payment processing.
*Handle customer complaints in accordance with regulatory requirements and internal procedures, ensuring timely resolution and appropriate documentation.
*Work collaboratively with colleagues and stakeholders to support smooth and efficient payment operations.
About You*Experience within payments operations, banking, finance, or a regulated financial services environment.
*Knowledge of UK payment schemes such as Faster Payments, BACS, and CHAPS.
*Understanding of payment controls, risk management, and compliance requirements.
*Strong organisational skills with the ability to prioritise multiple tasks and meet deadlines.
*Excellent attention to detail and a commitment to maintaining high levels of accuracy.
*A proactive approach to problem-solving and continuous improvement.
*Strong communication and interpersonal skills, with a customer-focused mindset.
*The ability to work effectively both independently and as part of a team.
Job number 3805569
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Company Details:
Morgan McKinley
We are a global talent services company, offering the full spectrum of solutions to meet your resourcing needs. With offices in 10 countries, each and...