Duty Manager
  • England,London,City of London
  • Full Time, Permanent
  • £35,000 - £37,000 per annum
Job Description:
Full job descriptionDuty Manager
North London | Up to £37,000 | 4 on/4 off | 7am-7pm
The Role
We’re hiring a Duty Manager for a new flagship residential development in North London - a major regeneration scheme delivering over 1,000 homes, landscaped green space, retail, and premium resident amenities.
You’ll lead the front-of-house/concierge team on shift and take ownership of day-to-day service delivery, ensuring a consistently high standard of resident experience across a busy, high-expectation environment.
What You’ll Be Doing:
*Leading the concierge / front-of-house team on shift
*Owning service standards and resident experience
*Managing rotas, holidays, sickness and daily team performance
*Overseeing smooth operational handovers between shifts
*Acting as key on-site contact for residents and stakeholders
*Supporting site leadership with operational delivery
*Driving consistency, accountability and professionalism across the team
What We’re Looking For:
*Background in luxury hospitality, hotels or premium residential
*Strong leadership experience in a front-of-house/concierge or operational role
*Confident managing teams and driving performance on shift
*Calm, organised and consistent under pressure
*High standards of customer/resident service delivery
Benefits:
*Life insurance cover
*Annual salary reviews and clear progression routes
*Gym and retail discounts
*Learning & development support
*Referral bonuses and performance rewards
*Enhanced annual leave with length of service
The Development
A landmark North London development featuring luxury apartments, extensive green space, wellness facilities, co-working areas and on-site retail.
Residents benefit from high-end amenities including spa facilities, gym, pool, and concierge-led services - making this a fast-paced, service-driven environment where standards are high and consistency is key!
Why Apply:
*Lead operations on a flagship North London luxury development
*Real ownership of front-of-house/concierge service delivery
*High-visibility role with genuine progression potential
*Immediate start available, but happy to wait for the right candidate!
Job number 3805937

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Company Details:
Abbatt Property Recruitment
Company size:
Industry:
Abbatt Property Recruitment is an award winning provider of specialist recruitment services to the residential and commercial property sector. Establi...
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