Full job descriptionA growing domiciliary care business is looking for a Care Manager to provide high quality services that support the rights of clients to live the lives they choose as far as they are able.

This is a full-time role offering a salary of £40,000 + per annum (Dependant on experience) plus a range of benefits. The role is expected to cover the Hertfordshire region.

What you’ll be doing as Care Manager:
The role focuses on compliance with CQC regulations, staff management, planning, and maintaining excellent standards of care and safeguarding.

Key Responsibilities -

Service Delivery & Care Quality
*Ensure all services are delivered in line with individual plans and risk assessments
*Promote person-centred care, dignity, choice, and independence for all service users
*Conduct regular reviews of packages and update plans as required
*Respond appropriately to complaints, incidents, and safeguarding concerns
*Ensure delivery complies with CQC Fundamental Standards and company policies
Compliance & Governance
*Manage and maintain CQC compliance and inspection readiness
*Ensure accurate and up-to-date records
*Monitor quality assurance processes and implement improvements
*Ensure policies and procedures are followed at all times
*Assist with audits and quality monitoring
Safeguarding & Risk Management
*Act in accordance with safeguarding adults’ legislation and local authority procedures
*Identify, assess, and manage risks within domiciliary settings
*Ensure incidents and concerns are reported, recorded, and investigated appropriately
Communication & Partnership Working
*Maintain effective communication with service users, families, staff, healthcare professionals, and commissioners
*Liaise with social services, GPs, district nurses, and other professionals as required
*Represent the service in a professional and positive manner
What we’re looking for in a Care Manager:
*Previous experience is liaising with local authorities - ESSENTIAL
*Previous experience in domiciliary care management or senior care role – ESSENTIAL
*Knowledge of local authority commissioning processes - ESSENTIAL
*Strong knowledge of CQC regulations and domiciliary standards
*Excellent leadership, communication, and organisational skills
*NVQ Diploma in Leadership for Health and Social Care (or working towards)
*Ability to work under pressure and manage competing priorities
*Full UK driving licence and access to a vehicle

To apply for this role as Care Manager, please click apply online and upload an updated copy of your CV.

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