Full job descriptionSales & Customer Service Executive
Full-Time | Office-Based | Edinburgh


One of Scotland’s leading independent suppliers of catering, hygiene, and packaging solutions to the hospitality industry. As we continue to grow, we’re looking for 2 x Sales & Customer Services Executive to join our busy office team and help keep things running smoothly behind the scenes.
The Role
You’ll be a key part of our operations, supporting our external sales team and being the go-to person for everything from customer orders to general admin. If you’re organised, personable, and love a fast-paced environment, this is the role for you.
Key responsibilities include:
*Supporting the sales team with quotes, pricing, order forms, and general admin
*Processing customer orders accurately (including using platforms like Procure Wizard)
*Handling customer calls and emails
*Responding to enquiries, preparing quotations, and helping resolve any issues
*Assisting with product updates and admin tasks for our website
What You’ll Bring
*Previous experience in admin or customer service (ideally B2B or within hospitality)
*Strong IT and computer literacy skills
*A proactive attitude – someone who takes initiative and gets things done
*Excellent attention to detail and great organisational skills
*The ability to juggle tasks and adapt in a dynamic environment
The Offer
*Hours: Mon–Thurs 9am–5pm, Fri 9am–4pm (office-based)
*Holidays: 29 days including bank holidays
*Benefits: Company pension, supportive and friendly team environment
If you’re looking for a varied role in a fast-growing company where your contribution really matters and you’re the kind of person we can throw a task at and know it’ll get done - we want to hear from you!