Full job descriptionJob Purpose Supporting the Key Account team with the coordination of ocean imports, whilst managing the movement of freight between destinations using both internal and third-party resources.
Duties & Responsibilities
*Receiving and processing customer requirements, creating job files in the internal freight system and ensuring all information is entered accurately.
*Entering costs and charges onto completed job files to ensure customers are invoiced correctly and on time.
*Working with the finance team to resolve any invoice queries.
*Arranging the transportation of freight in the most cost-effective way, whilst meeting customer requirements.
*Planning deliveries and carrying out the necessary checks in advance to ensure goods arrive on time.
*Managing releases from shipping lines, obtaining required authorisations and ensuring all payments and invoices are handled appropriately.
*Supporting PO management and producing reports for key customers.
*Taking on any additional duties as reasonably required to support the wider business.
Skills & Attributes
*Strong customer service and communication skills, both written and verbal.
*Proactive, commercially aware and highly organised.
*Excellent attention to detail with the ability to manage multiple priorities under pressure.
*A collaborative team player who builds strong relationships internally and externally.
*Calm and flexible when working to deadlines.
*Self-motivated and eager to develop through experience and training.
*Able to work independently with minimal supervision.
Qualifications & Experience
*Minimum one years’ experience in a shipping or freight forwarding role.
*Working knowledge of Destin8 and CNS systems.
*Proficient in Microsoft Office.
*Thorough understanding of Incoterms.