University Clearing Coordinator
  • England,North West,Greater Manchester
  • Full Time, Temporary
  • £15.36 per hour
Job Description:
Full job descriptionInternational Enquiries Coordinator (Clearing)Location: On-campus/ Manchester
Hourly Rate £15.36 per hour plus holiday pay
Contract: 3 Months
Hours: 35 hours per week, Monday-Friday
Shift Options (fixed):
8:45am - 4:30pm or 9:00am - 4:45pm (45-minute lunch break)

We are seeking a highly motivated and customer-focused International Enquiries Coordinator to support our University’s Clearing period. This role plays a critical part in engaging prospective international students and converting enquiries into enrolments.
You will act as the primary point of contact for overseas enquirers and stakeholders, delivering clear, tailored advice on degree courses, qualifications, and admissions processes. A key focus will be nurturing leads and supporting conversion through high-quality communication across multiple channels.

Key Responsibilities:
*Serve as the first point of contact for international prospective students, agents, and stakeholders
*Provide accurate advice and guidance on:
*Degree courses
*Non-standard/international qualifications
*Admissions policies and procedures

Manage and respond to enquiries via:
*Telephone (primary focus during clearing)
*Email
*Live chat
*CRM systems
*Platforms such as Teams, Zoom, and Unibuddy
*Deliver a high standard of customer service, ensuring timely, clear, and culturally sensitive communication
*Adapt communication styles to overcome language and cultural barriers
*Support lead nurturing and conversion, helping turn enquiries into confirmed enrolments
*Maintain accurate records of all interactions within CRM systems

Additional Responsibilities
*Support international student recruitment and conversion activity across the admissions cycle
*Work collaboratively with central teams and academic faculties
*Assist in delivering recruitment initiatives, including:
*Clearing campaigns
*Webinars and virtual events
*On-campus activities
*Pre-enrolment and compliance processes




Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job number 3809264

Increase your exposure to recruiters with ProJobs

Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription

You can cancel your subscription at any time.
metapel
Company Details:
Hays Specialist Recruitment Limited
At Hays we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years? success under our belts and a workforce ...
The jobs on site are for both men and women