Full job descriptionNOTE: This is a Summer Contract requiring you to be available throughout the summer up to and including Monday 28th September.
Location: Fazakerley
Salary: £13.40 per hour
Job Type: Temporary
Duration: 13 Weeks
Hours: 40 hours per week, working 5 days from 7. Weekend shifts are typically required one weekend per month but may increase during busy periods.


Simon Lincoln Recruitment Solutions are recruiting on behalf of a leading student accommodation provider for an Advisor to join their busy sales and customer service team in Fazakerley.
This is an excellent opportunity for someone with customer service, sales, retail or hospitality experience who enjoys speaking with customers, building relationships and helping people find the right accommodation solution. The role will play a key part in supporting occupancy during a busy summer intake period.
The role
*Manage enquiries received via telephone, email, live chat, website and social media channels
*Convert enquiries into viewings and bookings
*Follow up prospective residents and maintain regular communication
*Identify customer needs and recommend suitable accommodation options
*Maintain accurate records across internal systems and databases
*Support occupancy and booking targets through proactive sales activity
*Liaise with on-site teams regarding local sales and marketing activity
*Deliver a high standard of customer service throughout the customer journey
*Work collaboratively with colleagues across the wider business
*Ensure compliance with company policies and procedures
About you
*Previous experience within sales, customer service, retail or hospitality
*Strong written and verbal communication skills
*Excellent customer service and relationship-building abilities
*Experience handling customer enquiries across multiple channels
*Good organisational skills and attention to detail
*Ability to work in a target-driven environment
*Strong IT skills and confidence using databases or CRM systems
*Positive, professional and proactive approach
*Ability to work independently and as part of a team
If you are available for the full summer contract period and enjoy delivering excellent customer service within a fast-paced environment, we would love to hear from you.