Full job description

What You’ll Be Doing




The Senior Relationship Manager will report directly to Strategic Partnerships Lead and will be responsible for:



*Line manage, coach, and develop Relationship Manager(s), setting performance expectations, assuring quality and consistency of delivery.
*Provide strategic leadership across the allocated partner portfolio, owning and shaping the sector engagement approach.
*Manage portfolio planning and standards, ensuring effective segmentation, prioritisation, engagement cadence, and clear risk management.
*Build and lead senior relationships with priority and complex national Guidance and Education System partners, influencing decision-makers and securing commitment to shared objectives.
*Support the Strategic Partnerships Lead in developing and delivering the partner strand strategy and scale-up planning.
*Ensure appropriate partnership governance for priority and complex partners, including oversight of data-sharing requirements.
*Maintain a strong understanding of the policy landscape, identifying emerging policy opportunities that could support and deepen engagement.
*Capture and communicate partner insight and intelligence to shape programme strategy and sector propositions.
*Role-model organisational values of caring, connecting, and transforming, supporting colleagues and partners with empathy and driving continuous improvement.


What You’ll Bring


To be successful in this role, you’ll need:


Essential:
*Demonstrable experience operating at a senior level within complex, multi-stakeholder environments
*Proven track record of leading high-value partnerships or portfolios, delivering measurable outcomes at scale
*Strong experience engaging and influencing executive-level stakeholders across diverse organisations
*Experience building and leading high-performing teams and developing capability
*Data-driven and insight-led, with the ability to translate complex information into strategic decisions


Desirable:
*Experience within financial capability, financial wellbeing, or money guidance
*Sector experience across public services, such as health (e.g. NHS), local or central government, children and young people’s services, or the voluntary/community sector
*Experience working within or alongside system-wide or national programmes that drive cross-sector collaboration and impact


About Us



MaPS is based in bright, modern offices in Bedford, and we’re here to help people across the UK feel more confident and informed about their money.


Our values guide how we work together:
*Caring – for colleagues and the communities we support
*Connecting – building supportive, positive relationships
*Transforming – creating impact that truly matters


We’re proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women’s health, men’s health and ethnicity groups — and we welcome applications from all backgrounds.


What We Offer
*30 days’ annual leave plus bank holidays
*Contributions matched 2 to 1 (employer contribution up to 10% of your salary)
*Season ticket loan
*Cycle to work scheme (up to £3,000)
*Subsidised eye tests & flu jabs
*Life assurance
*EAP Assist & Life
*Enhanced family and sick pay
*2 paid volunteering days
*Recognition scheme
*Retail discounts portal


Flexible Working


We believe work should fit around life. This Bedford-based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.


Career Development
We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.


Important Information About Applying
*Please apply only via official MaPS links - we can’t accept applications via email or unauthorised sites.
*MaPS is unable to offer visa sponsorship.




Reserve List: If you’re successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.




If you believe your application hasn’t followed the Civil Service Commission’s Recruitment Principles, you can contact . If unresolved, you may then contact the Civil Service Commission.


Application Process:


Step 1: CV Submission


Applications open: 8^th June 2026
Closing date: 22^nd June 2026
*Please submit your most recent CV and a cover letter (maximum 1,000 words).
*In your cover letter, please explain how you would approach your first 12 months in the role. We would like you to cover:
*Which sectors and partners you would prioritise
*What system levers you would focus on i.e. the policy, commissioning or system levers
*Opportunities to improve financial wellbeing through money guidance
*How you would turn these ideas into real strategic impact


Step 2: Telephone Interview


Timeline: 9^th June 2026 – 23^rd June 2026
*Candidates who meet the initial criteria will be invited to a friendly and informal telephone interview with the Reed team.
*This is an opportunity to explore your experience in more detail and to learn more about the role.




Step 3: Final Stage Interview


Scheduled for: 6^th July 2026 – 8^th July 2026
(Dates are subject to change)


Interview format (90...