Full job descriptionLettings Officer (Temporary Contract)
*Rate of pay: £18.17 PAYE / £20.06 Umbrella per hour
*Job Type: 3 Month Contract
*Location: Waterfront House, Beeston, NG9 1LA (predominantly office-based)
Role Overview
We are seeking an experienced Lettings professional to join a busy team on a three-month temporary basis. This role has been created to provide additional capacity and support in clearing operational backlogs, including waiting lists, tenancy changes, and transfer lists.
Due to the short-term nature of the contract, this position requires someone who can quickly integrate into the team, pick up processes efficiently, and contribute with minimal training.
Day-to-Day Responsibilities
*Managing and processing housing waiting lists and transfer lists
*Supporting tenancy changes and associated administrative tasks
*Assisting with clearing operational backlogs across lettings functions
*Maintaining accurate records and updating internal systems
*Preparing and issuing letters and handling occasional customer communications
*Working collaboratively with team members to ensure service delivery is maintained
*Managing multiple caseloads and prioritising tasks effectively
Required Skills & Experience
*Proven experience working within social housing (essential)
*Background in other housing functions (e.g. tenancy management, service charges, or similar)
*Some exposure to customer interaction (calls, correspondence)
*Strong organisational and administrative skills
*Ability to quickly learn and adapt to new processes
*Proactive, self-sufficient approach with the ability to work independently
*Strong problem-solving skills with minimal supervision required
*Team-oriented with the ability to work effectively in a collaborative environment
*Experience in roles requiring strong attention to detail and process-driven work
*Previous experience in a hybrid working environment
To apply for the Lettings Officer (Temporary Contract) position, please submit your CV detailing your relevant experience