Full job descriptionHR & Payroll Officer
Redditch

£30,000 per annum
Working Pattern:

Full-time | 40 hours per week (8:30am – 5:00pm)
*Office-based for the first 3 months
*Hybrid thereafter (1 day working from home)
About the Company
Our client is a well-established, independent provider of community healthcare services, operating across the Midlands and South Wales. With a workforce of approximately 800 employees, they are committed to delivering high-quality patient care, professional advice, and accessible health services within local communities.
Due to continued growth, they are now seeking an experienced HR & Payroll Officer to join their busy and collaborative team.
The Role
This is a varied and hands-on position with a strong focus on Employee Relations (ER), alongside involvement in payroll and broader HR responsibilities.
You will play a key role in supporting managers, resolving employee queries, and ensuring the smooth delivery of HR and payroll processes across the organisation.
Key Responsibilities
*Provide day-to-day HR support across the business
*Manage and advise on a range of ER cases, including absence, disciplinaries, and grievances
*Coach and support line managers on HR policies and best practice
*Act as the first point of contact for employee queries
*Assist with payroll processing
*Maintain accurate HR and payroll records in line with compliance requirements
*Support HR projects and continuous process improvements
*Assist with organisational changes, including exposure to TUPE processes where applicable
About You
Essential:
*Proven experience in a generalist HR role
*Previous exposure to payroll processes (all levels considered)
*Strong, hands-on experience managing employee relations cases
*Confident advising and coaching managers
*Excellent communication and organisational skills
*Ability to manage a varied and fast-paced workload
Desirable:
*Familiarity with TUPE processes
*CIPD Level 3+ (or working towards)
Why Apply?
This is a fantastic opportunity to join a growing healthcare organisation where you will gain exposure across both HR and payroll, working in a supportive and people-focused environment.
They are looking for a proactive, approachable HR professional with strong ER experience, who enjoys supporting managers and being at the heart of a busy HR function.